Daniel,
Sorry if I wasn't clear but here I go again to explain:
1.) Yes, the settings for "Reply to Sender" which is the default is set.
It's NOT set for sending to the whole list.
2.) Refuse Null Sender is NOT checked.
3.) Yes, postmaster is resolving to me, but I have a filter setup within my
Outlook that any message addressed to "postmaster" will go to a separate
folder which these messages are not going in. I got the message because my
e-mail address is on the list as well.
4.) The user didn't change anything in the "To:" field. They simply hit
their "reply" button to reply to the original sender but instead of going to
the sender it went out to the whole list again.
Now what?
-------------------------------------
Angel Castillo, MCSE, MCP+I
MIS Dept. Jobs.com
IMail System Administrator
[EMAIL PROTECTED]
(214) 273-7629
"When you love what you do...you're alive!"
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
Sent: Friday, June 16, 2000 12:27 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] List Server Issue
Angel,
Do you have the SMTP Security set to 'Refuse Null Senders'? If you do
(change it!), then rejected email mesages are not being delivered to your
users and those will help you troubleshoot your situation.
I read your messge several times but still do not understand your situation.
Do you have the list setting, Reply to list, unchecked? If you do, then the
rest of your message does not make sense (replies would only go to the
sender, to send to the list, user would have to change the TO: address, not
reply!). If it is checked, then the only reason I can see for your message
to make sense, is that you are the 'postmaster' so you got her 'Misdirected'
(or your email address was the orginal sender, that she replied to) message
and the postmaster response back to the sender, was swallowed by the 'Refuse
Null Sender'.
Daniel Donnelly
Ipswitch Technical Support
See our Knowledge Base at http://support.ipswitch.com/kb
----- Original Message -----
From: "Angel Castillo" <[EMAIL PROTECTED]>
To: "Ipswitch List" <[EMAIL PROTECTED]>
Sent: Friday, June 16, 2000 10:38 AM
Subject: [IMail Forum] List Server Issue
> Ok, I've mentioned this before but now I have more info to aid in this
> ongoing investigation. Here it goes:
>
> I've had sporadic issues with users that reply back to a list server but
> instead of the message going back to the individual who sent the message
it
> goes back to the whole list. I've confirmed that the default settings for
> the list are correct in regards to it going back to sender vs. list, the
> users are hitting the "reply" button not the "reply to all", etc.
>
> This last instance the user hit reply and it never got back to the
original
> sender but I received it. I thought everyone in the company received it
but
> I have new info that says that didn't happen either. I mean this user
never
> received her own reply and everyone in her dept. claims they didn't
receive
> it. I'm thinking that I received it because I'm the owner of all the
lists
> but I'm puzzled as to why didn't the original sender receive it either?
>
> Anyway, has anyone every experienced this and if so could you point me to
> the right direction before I have to call Ipswitch Support on this.
>
> -------------------------------------
> Angel Castillo, MCSE, MCP+I
> MIS Dept. Jobs.com
> IMail System Administrator
> [EMAIL PROTECTED]
> (214) 273-7629
> "When you love what you do...you're alive!"
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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