I had Tanya for one of my Tech Support reps, she was so helpful and
informative that it was actually a relief getting to speak to her.
----- Original Message -----
From: "Dale Chavez" <[EMAIL PROTECTED]>
To: "Imail Forum" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Wednesday, August 16, 2000 4:58 PM
Subject: [IMail Forum] Problem Solved
> Since I was the first to complain about Imail's support yesterday, it's
> only fair that I also report that the problems I was having sending mail
> between two Imail servers has been solved. Tanya, the support engineer
> was very diligent and extremely helpful in helping resolve the problem.
> She did escalate the problem to the "test engineers" and they suggested
> I look at the HOSTS file on the NT server and sure enough, the IP
> address was wrong (typo). All in all, I must say that after the initial
> frustration I had, the support effort improved considerably and I'm more
> than happy to recommend Tanya as someone to ask for.
>
> Regards,
> Dale
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
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>
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