Sounds like a winsock problem with the port.  Try having them delete and recreate the dial up icon using the Internet Connection Wizard so it establishes a relationship between the dial up connection and the mail program.
 
Rich
----- Original Message -----
Sent: Monday, February 26, 2001 5:09 AM
Subject: [IMail Forum] Connection problem

One of my users is reporting problems connecting to the IMail server from
Outlook Express on both his desktop and laptop.  Yet he has no problem
accessing his mail on our server when going through a browser and Web
Messaging.

The error he gets on his desktop and laptop is as follows:

The connection to the server has failed. Account:
'mail1.triathlonacademy.com', Server: 'mail1.triathlonacademy.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10065, Error
Number: 0x800CCC0E
Is this a setup error on his side or on the server side?  Any thoughts would
be appreciated.

Thanks, Kevin







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