The first server does not show any connection data after the processing
line, so I wonder if it is having trouble getting DNS data for the domain. I
suspect that this computer has a different IP address for the DNS setting in
IMail as compared to the second server. If this is true, I also suspect if
you change the first to use the DNS used by the second, you will see a
different response and the mail will be delivered.

Daniel Donnelly
________________________________________________________

----- Original Message -----
From: "Arriba" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, April 06, 2001 5:40 AM
Subject: [IMail Forum] undeliverable mail to a domain... no apparent error
messages


> Hello,
> I am running version 6.02.362.
> I am having problems delivering mail to a certain domain. No apparent
error
> messages are occuring..
> The snippet below shows what is happening. One odd thing is that it says
> EHLO to arriba, which is my computer name. Another user sent a
message..and
> it said EHLO TadA which happens to be his computer name. I would expect it
> to say: EHLO gotowebhosting.com or EHLO arbcnhost.net as it often does.
> arbcnhost.net is the imail host name.
>
> The mx records for gotowebhosting.com and arbcnhost.net are pointing to a
> domain name..not an ip.
> (The mx records are pointing to gotwebhosting.com and arbcnhost.net..that
is
> the scheme we use.)
> There is an "A" record for both domains.
>
>
> I've turned on debug messages in the logging options..but the below is all
> that appears.
> None of the domains involved are on a blacklist.
>
> On a different imail server running version 5, mail can be successfully
sent
> to this domain.
> When i telnet to the receiving domains port 25 mail server.. I get an odd
> response..which you can also see in the second log below.
>
> The second log is sending a successful message to the same domain through
a
> mail server running version 5.0.
>
> There are no dns reverse pointer records for either the old server or the
> new server (to the best of my knowledge.)
> I've searched through the knowledgebase, and imail message archives..but
> have not found anything useful.
> Has anyone run across this? Any ideas on how i may troubleshoot this? I
did
> not see this addressed in the upgrades that have come out..so am hesistant
> to upgrade..because it may cloud the issue and when all else seems to be
> working fine.
> Any ideas would be most welcome.
> Regards
> Kim
> **********************************
> Log from 6.02 imail server
> **********************************
> Note : in this case the mail was FROM [EMAIL PROTECTED] and going
> TO [EMAIL PROTECTED]
>
> 20010406 011046 127.0.0.1       SMTPD (009A0352) [216.83.167.168] connect
> 209.181.118.67 port 1082
> 20010406 011046 127.0.0.1       SMTPD (009A0352) [209.181.118.67] EHLO
> arriba
> 20010406 011046 127.0.0.1       SMTPD (009A0352) [209.181.118.67] MAIL
FROM:
> <[EMAIL PROTECTED]>
> 20010406 011047 127.0.0.1       SMTPD (009A0352) [209.181.118.67] RCPT TO:
> <[EMAIL PROTECTED]>
> 20010406 011048 127.0.0.1       SMTPD (009A0352) [209.181.118.67]
> e:\imail\spool\D4fd6352.SMD 665
> 20010406 011048 127.0.0.1       SMTP (333) processing
> e:\imail\spool\Q4fd6352.SMD
> 20010406 011148 127.0.0.1       SMTP (333) requeuing
> e:\imail\spool\Q4fd6352.SMP R0 T1
> 20010406 011148 127.0.0.1       SMTP (333) finished
> e:\imail\spool\Q4fd6352.SMP status=3
>
> ***********************************************
> Log from v5.0 imail server
> ************************************************
> 0010406 002313 127.0.0.1       SMTPD (DD490180) [209.176.25.70] connect
> 209.181.118.67 port 1113
> 20010406 002314 127.0.0.1       SMTPD (DD490180) [209.181.118.67] EHLO
> arriba
> 20010406 002314 127.0.0.1       SMTPD (DD490180) [209.181.118.67] MAIL
FROM:
> <[EMAIL PROTECTED]>
> 20010406 002314 127.0.0.1       SMTPD (DD490180) [209.181.118.67] RCPT TO:
> <[EMAIL PROTECTED]>
> 20010406 002316 127.0.0.1       SMTPD (DD490180) [209.181.118.67]
> C:\IMAIL\spool\D52c2180.SMD 642
> 20010406 002316 127.0.0.1       SMTP (529) processing
> C:\IMAIL\spool\Q52c2180.SMD
> 20010406 002316 127.0.0.1       SMTP (529) Trying
reliablelifeinsurance.com
> (0)
> 20010406 002316 127.0.0.1       SMTP (529) Connect
reliablelifeinsurance.com
> [209.240.47.107:25] (1)
> 20010406 002316 127.0.0.1       SMTP (529) 220
> *********************2****************0******200**0*********0*00
> ***********************
> 20010406 002316 127.0.0.1       SMTP (529) >EHLO arriba.net
> 20010406 002316 127.0.0.1       SMTP (529) 500 Syntax error, command
> unrecognized.
> 20010406 002316 127.0.0.1       SMTP (529) >HELO arriba.net
> 20010406 002316 127.0.0.1       SMTP (529) 250 mailgate Hello
> 20010406 002316 127.0.0.1       SMTP (529) >MAIL From:<[EMAIL PROTECTED]>
> 20010406 002316 127.0.0.1       SMTP (529) 250 <[EMAIL PROTECTED]>...
Sender
> ok
> 20010406 002316 127.0.0.1       SMTP (529) >RCPT
> To:<[EMAIL PROTECTED]>
> 20010406 002316 127.0.0.1       SMTP (529) 250
> <[EMAIL PROTECTED]>... Recipient ok
> 20010406 002316 127.0.0.1       SMTP (529) >DATA
> 20010406 002317 127.0.0.1       SMTP (529) 354 Enter mail, end with "." on
a
> line by itself
> 20010406 002317 127.0.0.1       SMTP (529) >.
> 20010406 002317 127.0.0.1       SMTP (529) 250 M2001040601183709320
Message
> accepted for delivery
> 20010406 002317 127.0.0.1       SMTP (529) rdeliver
> reliablelifeinsurance.com [EMAIL PROTECTED] (1)
> <[EMAIL PROTECTED]> 642
> 20010406 002317 127.0.0.1       SMTP (529) >QUIT
> 20010406 002317 127.0.0.1       SMTP (529) 221 mailgate closing
connection.
> 20010406 002317 127.0.0.1       SMTP (529) finished
> C:\IMAIL\spool\Q52c2180.SMD status=1
>
>
>
>
>
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
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>


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