Dustin,
Take a look at my prior messages to this list. I present an explanation of
the cause for invisible mail and how I tested it. You should try the same
with your system to see if it's the same problem.
Whether or not it's the same begs two important questions: what can be done
about it and why doesn't Ipswitch comment on it?
Ben
----- Original Message -----
From: "Dustin Krysak" <[EMAIL PROTECTED]>
To: "Imail List" <[EMAIL PROTECTED]>
Sent: Monday, May 21, 2001 10:05 AM
Subject: Re: [IMail Forum] Mail is there....but it isn't
> Well my server is running the latest patches and so forth.... And it is an
> imap with OE... So far.
>
> Dustin
>
>
>
> On 5/21/01 9:50 AM, "IMail Admin at BC Web" <[EMAIL PROTECTED]>
laid
> down the law with some o these words :
>
> > David & Dustin,
> >
> > I had a long series of messages earlier this Spring on "invisible mail."
I
> > described this as mail that arrives at the server, but is not downloaded
by
> > IMAP to the users' client (usually Outlook Express). In our case, we
were
> > running IMail 4.07, which is old. I upgraded to 6.06 with all the
latest
> > patches, and haven't seen the problem since. However, while I was
> > investigating this problem, I received a lot of responses from other
people
> > with the same (or very close) problem, and most of them were not running
> > such an old version of IMail. So it's possible that you have the same
> > problem; you can see my earlier messages by searching on "invisible" in
the
> > archives.
> >
> > Unfortunately, I have never seen Ipswitch acknowledge this problem.
Either
> > they view it as unimportant, or they want to avoid legal liability
issues by
> > pretending ignorance. Either way, they have been ZERO help in resolving
> > this.
> >
> > Let me know if I can be of any further help.
> >
> > Ben Bednarz
> >
> >
> > ----- Original Message -----
> > From: "David Galloway" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Friday, May 18, 2001 2:33 PM
> > Subject: RE: [IMail Forum] Mail is there....but it isn't
> >
> >
> >> I have that IMAP ghost message problem.
> >> I dont have a solution for it - and would be interested in hearing one
> > also.
> >> If web messaging wasn't enabled - would that user ever know at all that
> > they
> >> have that message?
> >>
> >> -----Original Message-----
> >> From: [EMAIL PROTECTED]
> >> [mailto:[EMAIL PROTECTED]]On Behalf Of Dustin Krysak
> >> Sent: Friday, May 18, 2001 12:10 PM
> >> To: Imail List
> >> Subject: [IMail Forum] Mail is there....but it isn't
> >>
> >>
> >>
> >> Hi there... Has anyone had the issue where an IMAP user downloads all
the
> >> mail... And Outlook says there is a new message - yet when you go to
the
> >> folder, there is no message? Then if you logon to web messaging, you
can
> >> read the message? This is a really annoying glitch... Does anyone know
how
> >> to resolve this?
> >>
> >> Thanks in advance.
> >>
> >> Dustin
> >>
> >>
> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> to be removed from this list.
> >>
> >> An Archive of this list is available at:
> >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >>
> >>
> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> to be removed from this list.
> >>
> >> An Archive of this list is available at:
> >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >>
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
> An Archive of this list is available at:
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>
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