Hi imail,

I've seen this problems also....waiting on the solution....

Thanks, andyb
[EMAIL PROTECTED]

Saturday, June 16, 2001, 3:57:39 AM, you wrote:

i> I've got some really angry customers that can't use WebMail
i> with AOL.

i> Background: we recently upgraded to IMail 6.06 after running version
i> 5 for quite a while.  Now, AOL users can't get in.  Immediately
i> after entering their name and password, they are thrown right back
i> to the initial logon screen.

i> When this first happened two years ago, we checked the option
i> "ignore source address" in WebMessaging and that fixed it.

i> Now, with IMail 6.06, even after installing the latest cumulative
i> hotfix, it won't work.

i> I've tried all combinations of this setting, the pool threads, and
i> other settings to no avail so far. (Initial contact with Ipswitch
i> Tech support had me changing those settings.)

i> I now have my client's AOL login so I can test/verify myself. Until
i> now, I had to keep calling them on the phone as I didn't have AOL
i> here.  (So now, at least testing possible fixes will be easier.)

i> The problem happens with both direct modem dial-up to AOL, or
i> using TCP/IP as the transport for AOL on top of either a regular
i> ISP dial-up or a LAN connection (DSL).

i> Does anyone know how to fix this?  The IMail log says:

i> 20010616 005550 AUTH LOGON [EMAIL PROTECTED] 152.163.206.182
i> 20010616 005551 AUTH ERROR 152.163.188.67 0 - invalid ip for 152.163.206.182
i> 20010616 005552 AUTH ERROR 152.163.188.6 0 - invalid ip for  152.163.206.182

i> Robert Spivack
i> [EMAIL PROTECTED]

i> Please visit http://www.ipswitch.com/support/mailing-lists.html 
i> to be removed from this list.

i> An Archive of this list is available at:
i> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/


Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Reply via email to