Yes he was.
Ron
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
Sent: Wednesday, June 20, 2001 9:29 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Mailbox/delivery problem
Was the person who installed IMail logged in as Administrator? If not, that
could be the problem.
Many people are running IMail on W2K without problems and it is W2K
compatible.
If I can get access, I can test it!!
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Ron Hiller" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, June 19, 2001 5:38 PM
Subject: RE: [IMail Forum] Mailbox/delivery problem
> One other important tidbit, we are running IMail on a Windows 2000 Server.
> I am the Administrator of the box and no special permissions or
restrictions
> were applied to any folders. I did a clean install of Win2K Server and
> another tech installed and setup IMail. I was not present when this was
> done, so I am unaware of any settings he entered. The box is temporarily
> sitting at a location outside our main office and I have not had time to
> physically inspect the settings myself. I was looking to see if I could
get
> some info as to what to look for as opposed to going in blind and spend
all
> day hunting.
>
> We were assured that IMail was completely compatible with Windows 2000.
Is
> there any issues you know of that may be related to our dilemma? Keep me
> posted. Thanks
>
> Ron
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> Sent: Tuesday, June 19, 2001 2:05 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Mailbox/delivery problem
>
>
> Ron,
>
> Just checking on some basics, so all this is good info. More relative,
might
> be the hostname and IP address along with the name and password of a user
> account. With that, I (and others) can test.
>
> I don't know of any reason for a system to respond as you suggest, except
a
> major misconfiguration. There is no domain quota, so the only other thing
I
> can think of that might impose some limits would be NT permissions or
> folder/file restrictions. OS related stuff. If the system admin of that
> machine has placed some limits on the folders IMail is using, then things
> might not work as expected when updating mailbox files or even accepting
> email to the queue. I always assume these are not changed, but often that
is
> not true!
>
> Try connecting as a local user and send email to yourself (for one of the
> problem users) and tell us what happens.
>
> Include a returned message and a copy of the same message as delivered. If
a
> bounce message is sent, IMail records that in the log with some text like
> 'Creating message from Postmaster'. Do you see any of these?
>
> Do you have 'Refuse Null Sender' enabled in SMTP Security? If you do, that
> may be getting in the way of actually receiving postmaster messages.
Disable
> that, stop/start SMTP service and retest.
>
> Daniel Donnelly
> ________________________________________________________
>
>
> ----- Original Message -----
> From: "Ron Hiller" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, June 19, 2001 10:00 AM
> Subject: RE: [IMail Forum] Mailbox/delivery problem
>
>
> > Daniel,
> >
> > I was aware the settings are in bytes. For students we have it set at
> > 1,000,000. Granted, this is a small mailbox according to the book, but
> for
> > pilot purposes, we made it this way intentionally. Maximum message size
> is
> > set at 50,000. The problem arose even with messages containing only the
> > word 'test'. Our own Divisional server has a similar limit and we have
> > never had any problems.
> >
> > We have all pilot schools set up with their own virtual hosts with their
> own
> > IP address and DNS entry. The messages being sent are to single
> recipients
> > and are still being "returned" before they are "sent".
> >
> > I have checked all mailboxes, only one of them has exceeded 100,000
bytes
> > and only a handful of students have accounts.
> >
> > I had thought for a moment that somehow the domain total had been
limited
> to
> > 1,000,000 bytes, but I could not understand how that give us user
mailbox
> > problem like this. Does this further information help shed any light?
We
> > are going to be transferring the server over to another machine and
moving
> > it next week, so we will have a chance to re-check the settings and
> perhaps
> > we can determine what is happening. Although, if you know something new
> > based on the info above, please let me know. Thanks.
> >
> > Ron
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly
> > Sent: Monday, June 18, 2001 2:49 PM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [IMail Forum] Mailbox/delivery problem
> >
> >
> > Ron,
> >
> > First, make sure the people setting the limits in IMail understand that
> all
> > settings are in BYTES, not Kb or Mb, so a setting of 1024 would mean 1K,
> not
> > 1M.
> >
> > Second, if the message was not accepted because of the limit being
> exceeded,
> > then the client should NEVER see the message. The only way I can think
of
> > that happening, would be if the message were sent to 2 addresses and the
> > user was checking the second, which has a different (larger or no)
limit.
> >
> > Are the domains using IP addresses or virtual? Virtual domains will use
> some
> > settings for the Primary IP, not those for that domain.
> >
> > What is one of the users/domains having the problem? Connecting via
ESMTP,
> > one can determine if that mailbox is close to its limit.
> >
> > Daniel Donnelly
> > ________________________________________________________
> >
> >
> > ----- Original Message -----
> > From: "Ron Hiller" <[EMAIL PROTECTED]>
> > To: "IMail Forum (E-mail)" <[EMAIL PROTECTED]>
> > Sent: Thursday, June 14, 2001 10:09 AM
> > Subject: [IMail Forum] Mailbox/delivery problem
> >
> >
> > > This is a problem that has been popping up now and again and has
become
> a
> > > bit of a pain lately. What happens is that when someone sends an
e-mail
> > to
> > > one of our iMail clients, they get a generated message that reads:
> "imail
> > > mailbox too large" and that the message is undeliverable. A short
time
> > > later the sent message is also received as normal. We have checked
all
> > > accounts for each domain and none of them are anywhere near their
limit.
> > > Even tiny test messages into virtually empty mailboxes cause this
> problem.
> > > Would anyone know what is causing this and if there is a solution for
> it?
> > I
> > > cannot recall which was the last upgrade we installed. Does either of
> > them
> > > correct this?
> > >
> > > We have only been running iMail for a few months and have been
piloting
> it
> > > with a few schools before we go all out over the summer. This has
> caused
> > > some consternation at some of the pilot schools. If anyone has any
> > > suggestions, I would greatly appreciate it.
> > >
> > > Thanks muchly,
> > >
> > > Ron
> > >
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
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> > >
> >
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> >
>
>
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