Forgot to mention that we already tried that. Didn't help the problem. Any other ideas?
 
Dan Houtz
----- Original Message -----
Sent: Monday, August 27, 2001 8:34 PM
Subject: Re: [IMail Forum] Email Timeout

The simple solution using Outlook (Express) is to go into the account properties, on the advanced tab and set the server time outs to 5 minutes.  The default is one minute.  depending on the connection, the client side may time out on a slow connection.
 
Kevin Childers
NetQuick Customer Support.
(910) 486-7845
(888) 228-0312
----- Original Message -----
From: Dan Houtz
Sent: Monday, August 27, 2001 3:40 PM
Subject: [IMail Forum] Email Timeout

Am experiencing a problem in which one our dial-up users is trying to send an email with an attachment of approx. 450k.  At 3/4 through the transfer he gets a message saying the server has not responded in 60 seconds(using outlook express).  He has tried this with different computers and still experiences the same problem.  I had him send the message out through another SMTP server which he still had an account with and it went through fine.  Have tried the solution on Imail's knowledge base suggesting to disable the SMTP Imonitor but to no avail. Anyone have any ideas? Would appreciate the help.
 
Dan Houtz
Chilitech Internet Solutions
 

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