Make sure that in Ootlook that they have the My server requires authentication box checked off in the Outgoing mail section. Although checking off outgoing same as incoming I have found that even though the logon information for outgoing mail is the same as the incoming it works better if one explicitly types in name and pw for the outgoing mail server.
Donna iNET911 System Administrator -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Web Master Sent: Wednesday, December 19, 2001 8:25 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] Hi I have 3 users that connect to Imail using IMAP and Outlook express. They can receive mail but can not send mail. I have SMTP AUTH turned on. Outlook asks for their username and password and then asks for it again as Imail rejects it even though Imail has just used the username and password to authorise the user to collect his mail. Deleting the user and adding again makes no difference. Adding a new user to the domain works fine. All other users on all other domains have no problems. Any help would be welcomed as I am scratching my head with this. Myles Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
