RE: [IMail Forum] Web Messaging Problems

[Reita Gilleland / Internet America]

Most are dial up users; however our tech support staff did see the problem themselves when one user called in and they are on a T1.  I saw the Invalid Action error myself from home and I'm on a wireless connection at T1 speeds.    When I got the Invalid Action on deleting a message at home I was able to return to the summary and select the message again and delete it.  I though it could have been that I was trying to click stuff too fast... but after testing it could not have been that.  The thing is that I'll play with it to try to figure it out.... customers just get aggravated.   My browser is 6.0 IE.   Others I know of with the problem were 5.5 IE.   Reita   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of IMail Forum Sent: Thursday, December 27, 2001 3:02 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Web Messaging Problems Reita,  Are these users dial-up users? Do you know what browser they are using? OS also ?     GD ----- Original Message ----- From: Reita Gilleland / Internet America To: [EMAIL PROTECTED] Sent: Thursday, December 27, 2001 2:16 PM Subject: [IMail Forum] Web Messaging Problems About 3 weeks ago we moved our Imail from an older computer to one with more horsepower.  We have also upgraded to Version 7.05 and the latest templates.    Since moving our customers (some not all) are having a problem deleting or moving email between folders in Web Messaging.  They are either getting the message  "Invalid Post Action: Failed invalid actions" or "Failed to Position File" and cannot delete or move email.    Has anyone experienced similar problems?  I have talked to Tech Support but so far nothing and I have some customers cancelling because of this problem.   Reita Gilleland