Hi all,

We run an imail server with several hundred virt servers on a shared ip
address.
These are hosting customers and today there smtp server is:
mail.theirdomain.com in most cases.
Ficticious Examples: mail.roy.com, mail.orange.com

In my imail admin, I have a host name of arriba1.net

I want to prepare for the time when most mail systems require a reverse dns
pointer record.

Will it be sufficient to set up a reverse pointer record for arriba1.net OR
will I ALSO need to ask my hosting customers to change their smtp to
something like mail.arriba1.net

Today, when sending mail from roy.com to say..hotmail,  the ip address in
play is their hosting ip address.

For example, when sending from arriba.net (not arriba1.net), some systems
try to do a look up on 216.147.198.2 which is a shared host header ip
address that many sites uses. That ip address is not the arriba1.net ip
address.

I don't see how i could set up reverse records for each mail domain when
they are sharing an ip address.
So, the alternative i see is to ask my my customers to change their smtp
servers in their mail client  to mail.arriba1.net and then put in a host
alias of mail.arriba1.net in each of their imail configurations..
Oh, and also change their dns record mx records to reflect mail.arriba1.net.

Am I thinking about this in the right way?

Thanks for your support.
Kim




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