Make sure you upgraded templates... always get the newest set from
Ipswitch (or your friendly 3rd-party vendor ;) ). The 7.04 set was very
important. The IMail upgraders, patches and hotfixes usually do NOT
upgrade the web templates.

  http://www.ipswitch.com/Support/IMail/templates.html

-Ron

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Andrey Fyodorov
> Sent: Thursday, January 24, 2002 5:43 PM
> To: '[EMAIL PROTECTED]'
> Subject: RE: [IMail Forum] why does it jump?
>
>
> We have 7.05
>
> We did put HF1 on at least one of the 7.05 servers but I will
> need to check
> if the complaining customers are on those servers.
>
> Thanks!
>
> -----Original Message-----
> From: Ron Hornbaker [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, January 24, 2002 4:00 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] why does it jump?
>
>
> > We have customers complaining that when they read a message in the web
> > interface and delete it, the interface presents them with
> > another message
> > which is not anywhere near the deleted message.
> >
> > Why does it jump like this and is there a fix for it?
>
> What version of IMail and the templates are you running? The recent
> releases (7.05HF1, with the latest templates) have fixed this bug to my
> knowledge.
>
> Ron Hornbaker
> President/CTO
>   .  .  .  .  .  .  .  .  .  .  .  .  http://humankindsystems.com
>   .  .  .  .  .  .  .  .  .  .  .  .  w e  c o d e.  w e  c a r e.
>
>   .  http://AnswerTrack.com - eCRM email tracking solution
>   .  http://KillerWebMail.com - the name says it all
>   .  http://hksi.net/products - EZSignUp, You'veGotIMail!, etc...
>   .  http://hksi.net/testimonials - 2,281 admins can't be wrong
>
>


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