There issue has been fixed with hotfix 4 you need to have a Mcafee service
agreement to get it though.

30. This HotFix resolves an issue with Fully
    Qualified Domain Names. Mailscan was 
    distinguishing between FQDN's and domain
    names without a trailing dot.


Robert Everland III
Dixon Ticonderoga
Web Developer Extraordinaire

-----Original Message-----
From: R. Scott Perry [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, February 13, 2002 11:43 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Is Webshield safe?



>By 7:30 this morning webshield aka mailscan was consuming 70% to 88%
>of our processor resources.  In addition when I looked at the webshield
>statistics it showed we had passed 128 thousand messages in two hours
>which I find very difficult to believe.  In fact when I restarted 
>webshield it jumped
>immediately to over 200 messages processed.  I am not sure I am confident
>it is ONLY counting messages.  I will examine the logs to see what the
>truth was later.

It sounds like you got hit by the WebShield DoS issue.  You need to tell 
WebShield the local domain names twice, once as-is, and the other time with 
a dot at the end.  For example, if you host "example.com", you need to give 
WebShield both "example.com" and "example.com.".  Otherwise, a malicious 
hacker or someone accidentally mistyping an address will cause WebShield to 
send an E-mail back to itself continuously, growing in size each time as it 
adds a Received: header.  The symptoms you describe match this exactly.

>We have about 54 domains all of which I had to tediously enter into
>Webshield along with the "domain.com." aliases.

In that case, it sounds like you already know about the problem.

Have you checked the spool/queue to see what messages are in there?  Or, 
you can check the log files to see who the E-mail is from/to, to get a 
better idea of what is happening.

                                                    -Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for 
IMail.  http://www.declude.com

---
[This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]


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