I have been suffering from the exact same intermittant
problem. Web messaging service just stops. No apparent reason. My
specs are almost the same as you except that I only have about 50
users total on the box. I can tell you that you can start the "I-
mail web service" service manually by itself and not reboot the
server (I can anyway). That is the extent of my understanding.
nothing in the event viewer or the logs to indicate a reason for
the breakdown.
Fortunately I didn't waste the money on a support agreement,
thanks to the enlightening posts to this list. I could, however
use a resolution if anyone has one.
TIA
Mike Fillator, MCSE, MCP+I
Network solutions developer
Light Speed Technologies
Sudbury Ontario,
Phone (705) 524-2450
Fax (705) 524-2506
---------- Original Message ----------------------------------
From: "discuss" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Thu, 14 Feb 2002 05:52:50 -0500
>I followed the discussion here since the last call on my service
>contract call to Ipswitch was met with someone who could not
>answer one question without putting me on hold and asking someone
>else.
>
>I monitored to try and see when the web messaging was dying.
>
>I thought maybe a heavy load?
>
>Today, this morning. Minimal users on, no one with large boxes
(a
>suggested culprit). Memory never peaked high, cpu running fine,
>web monitoring on - web messaging dead.
>
>Joy.
>
>Joy.
>
>Joy.
>
>Since Ipswitch's crack technical support team is now beyond my
>want to pay - has anyone who had web messaging issues found a
>solution that worked for them? To quote wargames, I would piss
on
>a spark plug if I thought that would help. It crashes every 2-3
>days. I tried rebooting nightly to see if that would help.
>Nope. I have thought of imgate, but really the load was so light
>this morning, I can't see offloading the smtp service as having a
>giant impact.
>
>I have had it. I have lost customers, lost users, lost hair.
>
>I am running with the latest patches. I have a gig of ram,
>running nt4 with all the patches, nothing recently. I connect in
>with PCanywhere sometimes. It is registry based, the registry is
>42mb big with the abilit to grow to 90. I run diskeeper to
>defrag the drives, the system drive is seperate than imail. I
>have the swap on another drive. The swap is 3x my memory. The
>system is normally run logged in lately so I can monitor the
>system (logged into nt, not pcanywhere always)
>
>Am I missing anyting? I am tired, waking up to fix webmessaging
is
>no treat. i just wrote a script to reboot the server when it
>stops repsonding, since in the past it has stopped responding
>because of crashes. At this point, who knows, and I wish I could
>say who cares (which then I guess I could be hired by ipswitch)
>
>I am so past disgusted. Good thing email is important to
people...
>
>Sorry if this is ranting, sorry if this is rude. I am just at the
>end of my rope with Ipswitch. I just can't believe they would
>release patch after hacked together patch for a piece of software
>that is so mission critical. I think of starting all my backend
>stuff from scratch with new software and I want to cry (no it
does
>not directly interact with the system past adding users at a rate
>of 100 a day). I don't need this. I can't wait to be tired and
>crabby at my later tonight valentine's dinner.
>
>Thanks ipswitch.
>
>________________________________________________________________
>Get your own evilemail.com address at http://www.evilemail.com
>
>
>
>
>
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>
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>
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