I assume you've turned on the highest level of logging for web messaging and IIS ... do the logs give any clues? Attacks from hackers or CodeRed or Nimda? We're missing a clue somewhere. Anything in the event viewer that might be related?
----- Original Message ----- From: "discuss" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, February 14, 2002 12:03 PM Subject: Re: [IMail Forum] 5am, Rebooting server. Web messaging crashed with no load on it. > Nope. IIS running serving up about 10 pages, faq, signup,home, > domains etc. very simple. > > > ---------- Original Message ---------------------------------- > From: "Michael E. Middleton" <[EMAIL PROTECTED]> > Reply-To: [EMAIL PROTECTED] > Date: Thu, 14 Feb 2002 11:59:47 -0600 > > >Content Index Service running? > > > > > >----- Original Message ----- > >From: "discuss" <[EMAIL PROTECTED]> > >To: <[EMAIL PROTECTED]> > >Sent: Thursday, February 14, 2002 10:04 AM > >Subject: RE: [IMail Forum] 5am, Rebooting server. Web messaging > crashed with > >no load on it. > > > > > > > >Nothing else running past a com object for signup and pcanywhere > >for monitoring (iis to serve the few pages about the service). > >It is a 3com 10/100 card. But this server has been running fine > >for 3+ years on that card, including imail 6x, so I don't think > >the card is the issue, but as I said, at this point - I will try > >anything. > > > >While researching the issue, one thing that shocked me. So many > >users signup for our service, and some do use pop, but very few > >use the service everyday and the spikes in traffic are monday and > >friday (which do not tie into the problems as they will happen on > >low days). > > > >While our service contract has just expired (a few days ago) - I > >just let loose on ipswitch with a email this morning. 5am wakeups > >will do that to a guy. And to be fair to them, they seem to be > >making an effort to try and resolve the issue, if anything comes > >to light I will of course share. > > > >Thanks > > > > > >---------- Original Message ---------------------------------- > >From: "John Tolmachoff" <[EMAIL PROTECTED]> > >Reply-To: [EMAIL PROTECTED] > >Date: Thu, 14 Feb 2002 07:55:57 -0800 > > > >>Since I have not seen any other mentions, here is my .02. > >> > >>I have seen elsewhere problems with certain NIC cards. > >> > >>What NIC card are you using? > >> > >>Is anything else running on the server? > >> > >>John Tolmachoff > >>Network Engineer > >> > >>211 E. Imperial Hwy., Suite 106 > >>Fullerton, CA 92835 > >>714-578-7999, ext. 104 > >>[EMAIL PROTECTED] > >>www.reliancesoft.com > >> > >> > >> > >>-----Original Message----- > >>From: [EMAIL PROTECTED] > >>[mailto:[EMAIL PROTECTED]] On Behalf Of discuss > >>Sent: Thursday, February 14, 2002 2:53 AM > >>To: [EMAIL PROTECTED] > >>Subject: [IMail Forum] 5am, Rebooting server. Webmessaging > >crashed with > >>no load on it. > >> > >>I followed the discussion here since the last call on my service > >>contract call to Ipswitch was met with someone who could not > >>answer one question without putting me on hold and asking someone > >>else. > >> > >>I monitored to try and see when the web messaging was dying. > >> > >>I thought maybe a heavy load? > >> > >>Today, this morning. Minimal users on, no one with large boxes > >(a > >>suggested culprit). Memory never peaked high, cpu running fine, > >>web monitoring on - web messaging dead. > >> > >>Joy. > >> > >>Joy. > >> > >>Joy. > >> > >>Since Ipswitch's crack technical support team is now beyond my > >>want to pay - has anyone who had web messaging issues found a > >>solution that worked for them? To quote wargames, I would piss > >on > >>a spark plug if I thought that would help. It crashes every 2-3 > >>days. I tried rebooting nightly to see if that would help. > >>Nope. I have thought of imgate, but really the load was so light > >>this morning, I can't see offloading the smtp service as having a > >>giant impact. > >> > >>I have had it. I have lost customers, lost users, lost hair. > >> > >>I am running with the latest patches. I have a gig of ram, > >>running nt4 with all the patches, nothing recently. I connect in > >>with PCanywhere sometimes. It is registry based, the registry is > >>42mb big with the abilit to grow to 90. I run diskeeper to > >>defrag the drives, the system drive is seperate than imail. I > >>have the swap on another drive. The swap is 3x my memory. The > >>system is normally run logged in lately so I can monitor the > >>system (logged into nt, not pcanywhere always) > >> > >>Am I missing anyting? I am tired, waking up to fix webmessaging > >is > >>no treat. i just wrote a script to reboot the server when it > >>stops repsonding, since in the past it has stopped responding > >>because of crashes. At this point, who knows, and I wish I could > >>say who cares (which then I guess I could be hired by ipswitch) > >> > >>I am so past disgusted. Good thing email is important to > >people... > >> > >>Sorry if this is ranting, sorry if this is rude. I am just at the > >>end of my rope with Ipswitch. I just can't believe they would > >>release patch after hacked together patch for a piece of software > >>that is so mission critical. I think of starting all my backend > >>stuff from scratch with new software and I want to cry (no it > >does > >>not directly interact with the system past adding users at a rate > >>of 100 a day). I don't need this. I can't wait to be tired and > >>crabby at my later tonight valentine's dinner. > >> > >>Thanks ipswitch. > >> > >>________________________________________________________________ > >>Get your own evilemail.com address at http://www.evilemail.com > >> > >> > >> > >> > >> > >>Please visit http://www.ipswitch.com/support/mailing-lists.html > >>to be removed from this list. > >> > >>An Archive of this list is available at: > >>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >>--- > >>[This E-mail scanned for viruses by Declude Virus] > >> > >> > >> > >>--- > >>[This E-mail scanned for viruses by Declude Virus] > >> > >> > >>Please visit http://www.ipswitch.com/support/mailing-lists.html > >>to be removed from this list. > >> > >>An Archive of this list is available at: > >>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >> > > > > > >________________________________________________________________ > >Get your own evilemail.com address at http://www.evilemail.com > > > > > > > > > > > > > >Please visit http://www.ipswitch.com/support/mailing-lists.html > >to be removed from this list. > > > >An Archive of this list is available at: > >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > > > >Please visit http://www.ipswitch.com/support/mailing-lists.html > >to be removed from this list. > > > >An Archive of this list is available at: > >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > > > ________________________________________________________________ > Get your own evilemail.com address at http://www.evilemail.com > > > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. 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