Peter, Check and see if this user checks his mail often (like every minute or 2). If that is the case, then if when checking their e-mail, they aren't finished when the pop client tries to check again, it will download a second copy.
Jason ----- Original Message ----- From: "Peter Lent" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, May 22, 2002 3:48 PM Subject: [IMail Forum] Two Copies of Email via Earthlink DSL > Hi Everyone, > > I have just received a weird call from a customer. > > This customers has two office locations where they get email at. They use my > POP mail server for incoming mail, and their ISP's SMTP server for sending. > > One is connected via a XO DSL line at location A and via a Earthlink DSL > line in location B. > > Location A is fine, however in location B, whenever they download there > email (via outlook) they get two copies of every email. > > Now this is the first complain I have received about this, so I am > "assuming" it has something to do with Earthlink, but thought I would ask > first. > > Any suggestions? > > THANKS > > -Peter > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
