>I've got a customer that we are unable to send emails to. Here's what I'm
>seeing in the logs:
>
>SMTPD (275B00F8) [208.255.176.2] connect 208.251.220.5 port 1797
>SMTPD (275B00F8) [208.251.220.5] HELO swoff13
>SMTPD (275B00F8) [208.251.220.5] MAIL FROM: <[EMAIL PROTECTED]>
>SMTPD (275B00F8) [208.251.220.5] RCPT TO: <[EMAIL PROTECTED]>
>SMTPD (275B00F8) [208.251.220.5] ERR twinstar.com invalid user
><[EMAIL PROTECTED]
That is an incoming connection, from one of your users (or a spammer!)
sending E-mail to [EMAIL PROTECTED] However, it seems that tenkoz.com is a
domain that IMail thinks is local, but it doesn't recognize the kseay user
on that domain.
>I'm able to ping and telnet to the user's mail server, which by the way is
>Imail 7.1.
That's not the problem -- IMail never even receives the E-mail, so it can't
try sending it out.
> '[EMAIL PROTECTED]' on 6/21/2002 8:51 AM
> No transport provider was available for delivery to this
>recipient.
>
>Any thoughts here? What does it mean "No transport provider"?
That's a generic Exchange/Outlook error that usually means "Someone messed
up the Outlook settings", but in this case would be legitimate because
IMail isn't accepting E-mail to the address it is being sent to.
>My concern is that somewhere I'm on someone's spam list. What are the main
>spam lists out?
You are on YOUR spam list! The SMTPD lines in the log file are where IMail
accepts the E-mail, the SMTP- lines are where it sends them out. So it is
a problem with the settings of IMail on your server.
-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail. http://www.declude.com
---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Please visit the Knowledge Base for answers to frequently asked
questions: http://www.ipswitch.com/support/IMail/
