Bill,

This is why I thought it was necessary, when trying to help Todd, if he 
could try and send a log of events.  With the log I could use the same 
domain.com address and try to 'duplicate' the failure - then perform a 
diag against the DNS to ascertain if the problem is/was DNS related.  I 
personally don't believe it's IMail related - but would tend to lean 
toward a DNS issue.

~Rick

Bill Landry wrote:

> Hmmm, maybe you should go back and re-read Sandy's reply.  He never even
> alluded to the MX priority issue you are slamming him about.  His reply was
> limited to the statement that "A" records were taking priority over "MX"
> records, which I have not found to be the case either, since IPSwitch fixed
> this many versions ago.
> 
> Bill
> 
> -----Original Message-----
> From: Joe Wolf [mailto:[EMAIL PROTECTED]]
> Sent: Saturday, July 27, 2002 4:20 PM
> To: [EMAIL PROTECTED]
> Subject: Re: Re[2]: [IMail Forum] IMail not using MX record preference
> correctly?
> 
> 
> Sandy,
> 
> You can call it anything you want, fool.  IMail has never even CLAIMED to
> use MX priority until 7.1.  Here's an exerpt from the 7.1 new features
> propoganda:
> 
> "Higher-Performing - SMTP will now cache positive DNS queries and IMail now
> uses MX record priority when delivering email."
> 
> You can read it yourself at the bottom of
> http://www.ipswitch.com/Products/IMail_Server/whatsnew.html
> 
> The sad thing is that the line is a lie.  My production system has 5 main
> mail servers running Qmail.  If I turn the highest priority machine OFF, and
> then try and send to an address on the Qmail servers from Imail the message
> will bounce back with that Undeliverable after XX attempts error message and
> never be delivered.  It will not even try to send to the second highest
> priority MX.  If I do the EXACT same thing from another Qmail box or
> Sendmail box the message is delivered within seconds (using the exact same
> DNS servers).  Its that simple.  Try it yourself.  I don't keep logs on
> Imail or any other server... against our policy.  Don't need any logs to
> prove this one guys, try it yourself and see for yourself.
> 
> Before you say something is "nonsense" you should know what you're talking
> about.
> 
> Never heard of this before?  I've seen various formats of this exact same
> problem every month for YEARS on this very forum.  Guess you don't read
> either.
> 
> I had really hoped that Imail would become a decent mail server, but
> Ipswitch is more interested in adding features rather than fixing the basic
> product.
> 
> R. Scott Perry,
> 
> You claim: "In the years I've been using IMail, I've never heard any reports
> of it
> using the wrong MX priorities."
> 
> How can that be.  You've replied to this very problem many times and a few
> THIS MONTH.  Here's one of your responses from July 15th:
> 
> 
>>>Is there any indication that the mail isn't going to the backup MX
>>>records?
>>>
>>Yes, that's why I was asking. The message just gets re-qued, over and
>>over, till after the 20th attempt it bounces.
>>
> 
> "That is normal.  IMail will re-queue the E-mail after it tries the primary
> MX record and the secondary are reached."
> 
> and
> 
> "That would suggest that IMail isn't going handling the situation
> properly"...
> 
> Sounds strange to me that you say you've never heard of this problem when
> you've been aware of it for years.
> 
> -Joe
> 
> 
> 
> 
> ----- Original Message -----
> From: "Sanford Whiteman" <[EMAIL PROTECTED]>
> To: "Joe Wolf" <[EMAIL PROTECTED]>
> Sent: Saturday, July 27, 2002 3:32 PM
> Subject: Re[2]: [IMail Forum] IMail not using MX record preference
> correctly?
> 
> 
> 
>>>I've  been  using IMail on a limited basis since the 4.0 versions. I
>>>now run 7.11. No version I have ever had, including 7.11 uses the MX
>>>priority  correctly.  For  some  strange  reason  IMail  looks for A
>>>records first
>>>
>>Sorry, but that's nonsense.
>>
>>Show me some logs (from a packet analyzer, preferably) that show IMail
>>preferring A records to MX records when MX records are returned. Don't
>>you  think  a  few  (say,  hundreds of thousands of) people might have
>>noticed this?
>>
>>As  Scott  said, *failback* to A records was implemented improperly in
>>several earlier versions, but there is no well-known issue with MX vs.
>>A record priority as you describe.
>>
>>-Sandy
>>
>>


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