Well said, Bill. I agree 110%! Many of us have found that contacting IPSwitch directly results in...hmmm...less than stellar results. So we have learned to take our issues to the list first. If anything, we find comfort in the fact that others are suffering from the same problems. But now to see that IPSwitch staff are actively reading and responding to the messages on the list gives me a new found level of comfort with the products. Please keep up the great work and responding to our issues on the list. This will do wonders for IPSwitch's PR and might even get some of us back on service agreements. ;-)
--Todd. ----- Original Message ----- From: "Bill Landry" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, July 31, 2002 2:19 AM Subject: RE: [IMail Forum] Calendaring, Web Messaging Hacks, DNS and crow. > As a long time participant on this IMail forum, and a long time users of > IMail and WhatsUpGold (even pre-IPSwitch days--it was great to see a post > from John Junod earlier this week), I have got say that it has been really > great to see IPSwitch staff participating on this list like they have been > lately. Thank you Eric Shanbrom, John Korsak, Robert Stull, and other > IPSwitch staff for your support of this list and its participants. Please, > please, please keep up the great work. I have never felt better about > IPSwitch's concern for its products or its customers. I firmly believe that > it's interactive participation like this (and listening to your customers) > that will make your company and its products number one in its market space. > > Thanks again! Best regards, > > Bill > > -----Original Message----- > From: Robert S. Stull [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, July 30, 2002 12:46 PM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] Calendaring, Web Messaging Hacks, DNS and crow. > > > The calendaring reminder fix was done and we held it today so that we could > add the fix for the web messaging hack. > > On the web messaging hack, I have to admit that Don was right. The message > does read like we say the entire hack was bogus. Didn't really mean that. > Meant that the patch was bogus and we were still looking at the hack. > > And on the DNS front. Using the logs posted a little while ago we discovered > that we did indeed break the resolver order. > > All of these will be fixed in 7.12 which is in testing now and--unless > someone wants to see me eat more crow--will be released sometime tomorrow. > > Thanks to Scott, Sandy and others for the defense and pushing for the logs. > > Bob > -- > Robert S. Stull > Product Management > Ipswitch, Inc. > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > > --- > [This e-mail was scanned for viruses by Pointshare's Virus Scanning Service] > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
