Jim,

Probably webmail is viewed with IE 5.5 or 6. These browser have a know
issue with .tif and .tiff files.

You should look at the Microsoft website and look for Q319829.

I used this for an other application, but it might help.

Tuesday, August 13, 2002, 3:25:09 PM, you wrote:

JS> Our users receive many emails which have *.tif attachments (faxes). When
JS> viewed from the web messaging interface the link for the attachment does not
JS> appear. It shows a red X where the link should be. If you view the
JS> properties of the non-operating link you can see the destination of the
JS> attachment,
JS> (domain/Xad0d9e92cc939e99937a2a0f0f/attach/Main/97/1/1029239312/1619.TIF).
JS> If you cut and paste the destination into your browser, the attachment works
JS> fine.


Ane


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