>I have a customer that is attempting to send an e-mail to the following
>address: [EMAIL PROTECTED] For some reason, Imail doesn't send the
>e-mail, but when I telnet to their SMTP server, I can "manually" send
>one o.k. Here is a copy of the log files from this transaction:
>
>08:19 18:19 SMTP-(0000057C) Connect twcny.rr.com [24.92.226.31:25] (1)
>08:19 18:23 SMTP-(0000057C) s: s
>08:19 18:23 SMTP-(0000057C)
>08:19 18:23 SMTP-(0000057C) SMTP_DELIV_FAILED
>08:19 18:23 SMTP-(0000057C) >QUIT
>
>I know I've seen on here before what the "s: s" portion means, but it
>doesn't come up in the list archives, and it's not in the knowledge
>base. Any help would be appreciated.
The "s: s" is a socket error of some sort, which in this case would likely
mean that twcny.rr.com hung up on you. If that is the case, then IMail
would queue the E-mail for later delivery (since it received a response)
rather than trying the backup MX records.
Can you telnet to their SMTP server (specifically, 24.92.226.31, not one of
their backups) from the IMail server? I'm guessing if you try it from the
IMail server, you won't even get the SMTP greeting (which would mean that
they are broken, perhaps they tried blacklisting you but didn't do it
properly).
-Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
IMail. http://www.declude.com
---
[This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)]
To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/