Ok...the latest on this situation. I have checked the Declude logs to see what the messages are being filtered for and I get a few errors: Bad Headers Spam Headers Weight Exceeds 10 Weight Exceeds 13 (I created this and HOLD messages with a weight of 13 or higher)
I removed the Bad Headers test to see if that would fix the problem and it is still being blocked. I checked the error code (cc200200) and was informed this means, a FROM header was missing. I looked in the Imail log to see what was going on and it recognized a FROM header in the log, but when I look at the email (that has been stored on my server) it shows no header. When the same guy sends the email (through a scheduling program called CRCS and is then sent through Groupwise) it gets to other users (not on my server) with no problem and a FROM header is present....any ideas? If there is only one test failing (Spam Headers) how am I getting a weight of 13? Philip Butler Internal Systems Engineer Region VI ESC phone 936.435.2503 fax 936.295.1447 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry Sent: Thursday, September 26, 2002 12:52 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Declude JunkMail >What causes messages to achieve a certain "Weight" in Declude? Declude JunkMail runs a number of tests against each E-mail. Each test is assigned a certain weight (for example, the BADHEADERS test has a weight of 8 by default, whereas the SPAMHEADERS test has a weight of 3 by default). The total weight is calculated simply by adding the individual weights of each of the tests that an E-mail fails. For example, an E-mail just failing the BADHEADERS test would have a weight of 8, while an E-mail failing both the BADHEADERS and SPAMHEADERS tests would have a weight of 11. >I am experiencing this problem: > >One user sends two messages...one gets through, the other doesn't. The one >that doesn't get through is assigned a weight value of 13, which I hold. Note that scanning outgoing E-mail is not commonly done, and should normally only be done if you have a specific reason to (such as expecting your customers of spamming). Scanning outgoing mail will not reduce the amount of incoming spam. >Can this weight value be achieved because of sending to a group or something >(cause that is basically the difference...he sends one email to me and it >makes it, he sends one to a group,list or something and it doesn't get to >me. The recipient won't make a difference, because there aren't any spam tests that check the recipient of the E-mail (because it is assumed that the recipient is the one you are scanning the mail for). All you need to do in this case is look at what tests each E-mail failed. By default, you should have an X-Spam-Tests-Failed: header that will show you which tests the E-mail failed. Or, you can look in the log file to see which tests it failed. From that, you can do whatever it is you want to do (let the user know why his mail is getting marked as spam, fine-tune your settings, etc.). -Scott --- Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. http://www.declude.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
