Are you controlling access by IP range?  If so are these clients all
within that IP range, or are the ones requiring authentication outside
the IP range?  We control SMTP access by IP range, and have customers
outside those ranges using Imail, and they must authenticate.

Kendra Customer Support
http://www.kendra.com/support
[EMAIL PROTECTED]
425-397-7911
This Email was scanned for viruses
Junk Email filtered ISP

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of David
Delbridge
Sent: Saturday, January 11, 2003 12:06 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] MS Outlook: Server requires authentication. ...or
does it?


Hi all,

We are receiving conflicting reports from our hosting customers.  Some
Outlook / Outlook Express users report that the "server requires
authentication" option is required to access our IMail server while
others report that the option must be explicitly disabled.  Annoyingly,
the Outlook versions we have tested so far don't seem to care,
connecting just fine either way.  [?!]

Have other IMail admins experienced the same thing?  Or, is it safe to
dismiss certain reports and simply recommend that all Outlook users
enable the "server requires authentication" option?

We are using IMail version 7.13 with the "Relay Mail for IPs" option.

Any help is greatly appreciated.

Dave

-- 

David M. Delbridge
President & CEO
Circa 3000
ColdFusion Hosting
http://www.circa3k.com
775-832-2445

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