All,
MSN blacklisted a ton of IP's. You can call their support to have
them removed from the list (obviously after being reviewed).
Below is the email I received. You can call the toll free number and
they will create a ticket and escalate it immediately. They say it
will take 2 to 3 days to complete.
======== MSN Email ===============
Thank you for contacting MSN Internet Access Member Support.
I understand that you issues with regard to sending e-mail to MSN domains. I apologize
for the inconvenience this has caused you.
Please be informed that MSN is currently experiencing an issue wherein some customers
are unable to receive email from non-MSN subscribers. I deem it best if you could send
us the NDR
(Non-Deliverable Receipt). It is important that we acquire the exact and complete NDR
so we can forward this case to the appropriate Microsoft Support Team. Please copy and
paste the error
message as we are not allowed to open attachments for security reasons.
For us to investigate this issue further, could you please reply to this e-mail
message with as much detailed information as possible.
1. List the domain SMTP server or servers.
2. List the IP address or addresses that are associated with these SMTP servers for
the domain. Their may also be a range of addresses the SMTP server
operates on in which case you will need to include the range as apposed to the
individual addresses.
3. List the contact information for the domain administrator. Good contact information
should include a full name, email address and telephone number.
Also, it would be very much appreciated if you could provide us with the additional
information about yourself below:
1. Full Name
2. E-mail Address
3. Full Address/ City/ State
4. Contact Phone Number
5. Best time to call
6. Operating System
7. MTS_SykesSN version
8. Browser
The more specific details you include, the better our chances will be of understanding
and resolving your problem. You can also call MSN Technical Support Center toll free
at 1-877-635-7019.
MSN Technical Support is open 24 hours a day, 7 days a week. Our technical engineers
can walk you through your connections and clarify changes that you may have to do on
your computer
configurations to help resolve your concerns.
We hope to hear from you soon.
Sincerely,
Rai
MSN Internet Access Member Support
======== End Email ================
--
Best regards,
John
Tuesday, March 4, 2003, 10:33:33 AM, you wrote:
p> hmm..... yesterday zilcho, but today it seems to be working again.... what
p> the heck is the deal with MSN???????
p> I'm seeing sender...ok messages now when connecting to MSN, so I'm assuming
p> the problem was fixed on their end...
p> Paul
p> ----- Original Message -----
p> From: "paul" <[EMAIL PROTECTED]>
p> To: <[EMAIL PROTECTED]>
p> Sent: Tuesday, March 04, 2003 11:18 AM
p> Subject: Re: [IMail Forum] %#@&## MSN
>> We're having the same problems with MSN as well. Is this like a giant
>> blacklist thing they have going on? Here's what our logs show.... Do I
p> have
>> to call MSN myself or what? This has been going on for awhile now.
>>
>> Thanks
>>
>> Paul
>>
>> 03:03 00:07 SMTP-(000009BC) D:\IMail\spool\Q5f1c8289011ae33f.SMD
>> 03:03 00:07 SMTP-(000009BC) processing
p> D:\IMail\spool\Q5f1c8289011ae33f.SMD
>> 03:03 00:07 SMTP-(000009BC) Trying msn.com (0)
>> 03:03 00:07 SMTP-(000009BC) Connect msn.com [207.46.181.13:25] (1)
>> 03:03 00:07 SMTP-(000009BC)
>> 03:03 00:07 SMTP-(000009BC) SMTP_DELIV_FAILED
>> 03:03 00:07 SMTP-(000009BC) >QUIT
>> 03:03 00:07 SMTP-(000009BC)
>> 03:03 00:07 SMTP-(000009BC) Creating message from Postmaster
>> 03:03 00:07 SMTP-(000009BC) finished D:\IMail\spool\Q5f1c8289011ae33f.SMD
>> status=2
p> ---
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