RE: [IMail Forum] Ipswitch still there?

[Rick Harderwijk]

Title: Forwarding mail to client servers

Which is very annoying for the good guys, but a sure way to stop home-users from spamming (knowingly or unknowingly). Still, I like that direct access. With FoxMail, I can express-mail someone, and I do not have to rely on my ISPs mailserver that behaves weird at times. Or maybe I should just get another ISP   Regards, Rick -----Oorspronkelijk bericht----- Van: Eric Shanbrom [mailto:[EMAIL PROTECTED] Verzonden: 20 maart 2003 14:36 Aan: [EMAIL PROTECTED] Onderwerp: Re: [IMail Forum] Ipswitch still there? As time goes by, more and more service providers are closing down access to external servers via port 25. See if you can get one of these problematic customers to try to connect to someone else's mail server via a telnet session. If they cannot connect to anyone but their ISP's then there is the issue and has nothing to do with IMail.   Eric S ----- Original Message ----- From: andyb To: [EMAIL PROTECTED] Sent: Wednesday, March 19, 2003 4:28 PM Subject: [IMail Forum] Ipswitch still there? Hi,   I have 6.06.   I sent an email to [EMAIL PROTECTED] asking about upgrade info and pricing, and didn't get an answer.   I sent a second email to [EMAIL PROTECTED] 10 days later, and got a response, asking me what my question was (despite the fact the tracking number was in the email).   I responded to that email and have yet to hear back from anyone.   What a scarey thing to me, not only have my experiences with tech support been aweful, but the sales department is even worse?  It just amazes me.  If not for the lists and the people that contribute to them, Imail would be a totally unsupported product.  And yet it works pretty well.     All of this because there seems to be an increase of customers that can't seem to connect to the mail server to send mail, they are getting network errors, that the mail server is not responding or has timed out, etc.  My thought was that upgrading might help if the upgrade is faster...Is it?   The CPU load on the server is really low (3 to 5%) and it only seems to affect sending email, the POP3 is running fine.  The only clue I have is the incredible amount of spam we are catching daily (3 to 6,000) that is keeping the smtp service busy (receiving the spam).  There are about 500 email boxes with 20 virtual domains.  We use Declude for AV and spam.   There is nothing in the log files to indicate any issues. There seems  to be a few MX connect failures.   Comments please.   Thanks,   Andy Thumpernet