If I understand you, when setting "relay for addresses" you will have to put the address of the server sending the form in the list. there are many people out there that are doing this successfully. Or is the user just trying to use a client and getting this error? If so he needs to set his client to do SMTP Auth
Eric S ----- Original Message ----- From: "Joseph Wilson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, April 01, 2003 5:10 PM Subject: [IMail Forum] SMTP AUTH - fails to work? > Hello all ... > > I've read through archive posts before posting this question, but I didn't > find an answer to this one. I have a question regarding SMTP AUTH and, > according to our experience, it's failure. We're using Imail version 7.13. > > According to the manual: > ----------------------------------------------------------------- > When you use one of the "Relay for" options, you may have users > who need to send mail from an IP address not listed. You can do > this with IMail Server's support for the SMTP AUTH command. > Make sure the remote user selects the "user authorization" option > in their mail client. > ----------------------------------------------------------------- > > I tried this using "Relay mail for" and then specified the IP addresses > assigned to the server so that customer web forms would be able to relay > email regardless of whether the originating email was from a domain not > found on our server. This option worked great for the web forms (they could > send with no problem), but customers who use clients like Outlook Express, > etc. could not send email - even though they DID have "Use authentication" > (or similar) box in its settings checked. > > This is an error one customer sent us when the above settings were in place: > -------------------------------------------- > The message could not be sent because one of the recipients was rejected by > the server. The rejected e-mail address was '[EMAIL PROTECTED]'. Subject > 'Test', Account: '[PROTECTED]', Server: '[PROTECTED]', Protocol: SMTP, > Server Response: '550 not local host hotmail.com, not a gateway', Port: 25, > Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79 > -------------------------------------------- > > I had no other choice but to set IMail to "Relay mail for anyone" so that > both web forms and users can send email, but that is not the right solution > nor is it a permanent solution. > > I am fighting a losing battle here at the office with a co-worker who > despises Imail and wants to make the move to Merak's email solution. This > issue is driving the nail in the coffin and making my boss even lean toward > the switch. > > Any advice as to how I can handle this would be most appreciated. > > Joe Wilson > SteadyHosting.com > o: 972.422.3684 > f: 972.578.5690 > e: [EMAIL PROTECTED] > > > _________________________________________________________________ > Tired of spam? Get advanced junk mail protection with MSN 8. > http://join.msn.com/?page=features/junkmail > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
