Reply to: Christian
Re: [IMail Forum] Send But Not Receive on Thursday 10:24:48 AM
I have not had them telnet as most are not that computer literate, but
they can all do web mail and the dns does resolve.
--
Roger Heath
[EMAIL PROTECTED]
www.rleeheath.com
----- Copy of Original Message(s): -----
C> Roger,
C> Can the users ping the hostname they have in their client? Does that resolve to
the correct IP? Can they tracert to that IP? Can
C> they telnet to that IP on port 110 and get the same welcome message I get? Can
they connect to other POP3 servers outside of their
C> ISP?
C> -----
C> 220 X1 NT-ESMTP Server rleeheath.com (IMail 5.05 1170-3)
C> -----
C> By the way, you're using a very old version of IMail...so old, I'm not personally
familiar with it.
C> Thank you,
C> Christian
C> Ipswitch Messaging Technical Support
C> http://askatech.ipswitch.com
C> -----Original Message-----
C> From: [EMAIL PROTECTED]
C> [mailto:[EMAIL PROTECTED] Behalf Of Roger Heath
C> Sent: Thursday, April 03, 2003 11:09 AM
C> To: Christian
C> Subject: Re[2]: [IMail Forum] Send But Not Receive
C> Reply to: Christian
C> Re: [IMail Forum] Send But Not Receive on Thursday 9:38:18 AM
C> POP3. The connections just time out. There is nothing in the
C> log at all. That's why I think it is firewall or port related.
C> I have confirmed my firewall is not blocking, so I am wondering where
C> this is happening...
C> --
C> Roger Heath
C> [EMAIL PROTECTED]
C> www.rleeheath.com
C> ----- Copy of Original Message(s): -----
C>> Roger,
C>> Does 'not receive' mean that messages sent to those users bounce? If so, does
local to local mail work? Or, does it mean
C> messages
C>> get to the accounts, but they can't retrieve the messages? If so, what error
message(s) do the clients receive when they try to
C>> download their mail? Also, what type of connection between client and server?
POP3 or IMAP4? Are there any client or server
C> logs
C>> you can send?
C>> Thank you,
C>> Christian
C>> -----Original Message-----
C>> From: [EMAIL PROTECTED]
C>> [mailto:[EMAIL PROTECTED] Behalf Of Roger Heath
C>> Sent: Thursday, April 03, 2003 10:22 AM
C>> To: Hawk
C>> Subject: [IMail Forum] Send But Not Receive
C>> I am getting a few reports now from very old users of my e-mail system
C>> of being able to send but not receive mail using Outlook and Outlook
C>> Express. This seems strange as I changed nothing and neither did my
C>> users.
C>> I am wondering if anyone else is experiencing this and if so why? Are
C>> ISPs doing selective port blocking more now?
C>> --
C>> Roger Heath
C>> [EMAIL PROTECTED]
C>> www.rleeheath.com
C>> --
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