Reply to: Scot Desort
Re: [IMail Forum] Problem with forwarded email attachments on Tuesday 2:44:36 PM
We have many reports of this. If they use Internet Explorer, there
is no problem, but if they use the AOL browser, this happens every
time.
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Roger Heath
[EMAIL PROTECTED]
www.rleeheath.com
----- Copy of Original Message(s): -----
S> Imail v 6.06, ClassicWebmail templates.
S> When an AOL user forwards an email to an IMAIL account, AOL attaches the
S> forwarded message (as opposed to forwarding it in-line in the body).
S> IMAIL user opens the email in webmail. See the entire message in the body,
S> with no attachments. User now wants to forward this email to someone else.
S> They click FORWARD. The message forward composition window appears. There is
S> no message body, except for "ORIGINAL MESSAGE: FROM, SUBJECT". The rest of
S> the body is blank. There are no attachments.
S> I have personally verified this. I verified the webmail settings: "Forward:
S> edit original message" and "Forward: include attachments". I have also tried
S> "TEXT ATTACHMENTS: Show as link". No matter what the settings are, many
S> messages that are forwarded as attachments will not be forwardable by an
S> IMAIL user in webmail.
S> It is not happening to every AOL forwarded message - some are
S> re-forwardable. And I have seen it happen once with a hotmail message that
S> was forwarded to an IMAIL user. Seems to be something in the way the
S> multipart header is constructed by the sender under certain circumstances.
S> When the re-forwarding doesn't work, the original message as displayed in
S> webmail has these strange ----BOUNDARY---- footers repeated a few times at
S> the end of the message body.
S> I have searched the list archives, and didn't really come across this exact
S> problem. Came across lots of regular "can't forward attachment" problems.
S> But this is a little different. The message being forwarded does not contain
S> attachments when opened to be viewed (it does, however, show an attachment
S> paper click icon when you view the message from the message list window).
S> I also took this same IMAIL account and created it as an IMAP account in my
S> local client. I opened the same message, and tried to forward it elsewhere
S> through outlook. Forwards just fine, with the original message in tact.
S> Anyone have any ideas? This is driving some of our users crazy.
S> Thanks,
S> Scot
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