[IMail Forum] Caught in the middle of AOL and BT

[Mark Reeve]

I have been caught by the AOL trap with the message below:   "The IP address you are using to connect to AOL is a dynamic (residential)IP address.  AOL will not accept future e-mail transactions from this IP address until your ISP removes this IP address from its list of dynamic (residential) IP addresses."   I have contacted BT, my ADSL provider in the UK and their response is below:   "As regards AOL's perception about static or dynamic IP addresses, all I can say is, they are mistaken.  Much depends on how they scan and classify open relays or anonymous servers.  Simply put, your email server's IP address probably doesn't appear on their lists as a valid email server and they may be assuming it's dynamic."   BT have suggested I talk to AOL and register our mail server with them...I have tried [EMAIL PROTECTED] but have never received even an acknowledgement that they exist...does anybody else on this list have a contact e-mail address for AOL?   Our server is "No Relay"  and we have a static NON Residential IP address on a NO NAT router.   Any help will be gratefully received.   Mark