As far as I'm aware, these are all the logs pertaining to this transaction:
06:24 10:00 SMTPD(003B0042) [217.79.111.19] connect 213.120.81.204 port 42632 06:24 10:00 SMTPD(003B0042) [213.120.81.204] EHLO mailgate01.barclays.co.uk 06:24 10:00 SMTPD(003B0042) [213.120.81.204] MAIL FROM:<[EMAIL PROTECTED]> 06:24 10:00 SMTPD(003B0042) [213.120.81.204] RCPT TO:<[EMAIL PROTECTED]> NOTIFY=FAILURE 06:24 10:00 SMTPD(003B0042) [213.120.81.204] D:\IMail\spool\D131b003b0042b75e.SMD 97488 06:24 10:00 SMTPD(003B0042) performing antispam checks 06:24 10:00 SMTP-(1DCC0086) processing D:\IMail\spool\Q131b003b0042b75e.SMD 06:24 10:00 SMTP-(1DCC0086) finished D:\IMail\spool\Q131b003b0042b75e.SMD status=1 If there are any more, I'm happy to provide them; just need to know from which hat to pull them. ;) AFAIK, the spam filter logs don't indicate that the mail is being blocked by that software. Regards, Simon Dodd Technical Support Engineer, Griffin Information Systems -----Original Message----- From: Jason Newland [mailto:[EMAIL PROTECTED] Sent: 25 June 2003 17:47 To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Notify=FAILURE? Can you send us the logs for the rest of this transaction? That will be able to tell us why/where the e-mail went. Thanks Jason ----- Original Message ----- From: "Simon Dodd" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, June 25, 2003 11:37 AM Subject: [IMail Forum] Notify=FAILURE? 'Lo everyone, We've got a user who receives information from their bank each morning at 10am. Since we moved them over onto one of our I-Mail servers (previously running 7.15, now on 8), they haven't been receiving that mail. All other mail is arriving fine, but this one mail isn't. On checking the logs, I find that the mail is arriving at the server, but being reported as NOTIFY=FAILURE: 06:24 10:00 SMTPD(003B0042) [213.120.81.204] EHLO mailgate01.barclays.co.uk 06:24 10:00 SMTPD(003B0042) [213.120.81.204] MAIL FROM:<[EMAIL PROTECTED]> 06:24 10:00 SMTPD(003B0042) [213.120.81.204] RCPT TO:<[EMAIL PROTECTED]> NOTIFY=FAILURE The only information I can find from Ipswitch on this matter is in this link: http://support.ipswitch.com/kb/IM-19990708-DM02.htm That article implies that this is an issue - it explicitly states that it's not an error - regarding read receipts. But I find it hard to believe that a major corporation would bog down its mail server by sending out a mailshot to who-wants-to-know how many customers, requesting a read receipt for each one - and even if that's the case, why isn't the user actually receiving the mails? And more importantly from the point of view of an administrator, if it's not being bounced, and it's not arriving in the mailbox, it (and others like it) must be occupying storage space somewhere - so where is it? Regards, Simon Dodd Technical Support Engineer, Griffin Information Systems To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
