---------- Original Message ---------------------------------- From: "Paul Lupo" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Fri, 25 Jul 2003 16:19:15 -0700
>Thanks for the replies. By the way, the list server has me named as 'Paul Lupo'...I >don't know where that came from, It's that way in your E-mail Client. because I registered today with the name FastWave. My real name is Kim. > >Question: > >We had the same problem in 8.0 and had to revert to 7.15. But with 8.01 we have not >experienced that issue. > >How is your spool folder looking? > >William > >Answer: > >Under 8.01 the spool folder only had about 30 messages queued. The messages >themselves were small in size (~30 KB). How long have you been running 8.01...more >than 2 weeks? Are you seeing any time dependencies? We're running on a Dell 2450 >server with a 600 MHz Pentium processor which worked just fine for 7.15. Does 8.01 >require more horsepower? We asked Ipswitch technical support the same question, but >they would not specify/recommend anything...very non-committal. > >Question: > >Have you looked at the logs for the time when it is using 100% cpu to see what it's >doing at that time? Any chance you have some users with extremely large mailboxes? >Did you apply 8.01 HF1? > >Tripp > >Answer: > >Yes, we have looked at the logs during the times of 100% CPU usage, but it looks like >it is performing normal processing. We, also, applied HF1 along with the Ipswitch >updated anti-spam files (content, domain, etc. from their web site). > >Many thanks! > >Kim > > >----- Original Message ----- >From: "Paul Lupo" <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Friday, July 25, 2003 1:10 PM >Subject: [IMail Forum] IMail 8.01 Problems - Queue Manager > > >> After installing IMail version 8.0 in June, we noticed the Queue >> Manager, over a period of 3-4 days, beginning to consume more and more >> CPU time until it completely hogged 100% of the CPU. Outside SMTP >> connections were being refused, POP and Web Messaging users could not >> send/receive messages, etc. After working with Ipswitch technical >> support over a period of several days, we were told that other users >> were having similar problems, and that a fix would be out in July. In >> the meantime, we downgraded to 7.15, and things went back to normal. >> >> In mid-July, we downloaded version 8.01, and, at first, it appeared it >> was working better. Queue Manager was still hogging 100% of the CPU >> time, but in short bursts of no more than 5 seconds. However, over a 2 >> week period, Queue Manager slowly increased its demand on the CPU, and >> eventaully started hogging the CPU 100% of the time. Restarting the >> Queue Manager and SMTP services did nothing to alleviate the demand. >> Also, creating a new, empty spool directory did not fix the problem. The >> queue (spooler) typically has less than 30 messages in it at any given >> time. We ended up reverting back to 7.15, but now it is consuming 100% >> of the CPU for long periods of time. >> >> The symptoms remind me of the first US Robotics 56K modem 'sprial of >> death' problem where the modem would slowly decrease its data rate until >> it stopped passing data altogether. >> >> Is any one else having the same or similar problems with 8.01? We are >> extremely disappointed in this product. >> > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > -- Travis Rabe Technology Director The Davidson Group -- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
