1. Read the Archives. This has been discussed extensively recently on this list.

2. Get an AV software to scan incoming and outgoing messages for Viruses. I could recommend an Excellent product, but some have expressed a desire to not see any mention of solutions not from Ipswitch.

3. Read the manual on how to set up Imail Rules. The KB article you posted is a specific one. The manual explains the details behind rules in general.

 

John Tolmachoff MCSE CSSA

Engineer/Consultant

eServices For You

www.eservicesforyou.com

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carlos Meza
Sent:
Thursday, August 28, 2003 8:17 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Please Help Me

 

Dear friends please help me with it problem

All our customers are receiving around 100 email with virus everyday, we

know that the virus is

http://securityresponse.symantec.com/avcenter/venc/data/[EMAIL PROTECTED]

we are checking the information on imail web site and found the next solution

http://support.ipswitch.com/kb/IM-20030820-DF01.htm

but only version 8.02 and our have Imail server is 7.x. I think that problem virus

can not permit sending emails we olny received email we cannot send emails, the SMPT has been blocked???????????

I use antivirus program and our server is ok.

please if you need any information only contactme

Thanks

Carlos

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