It appears Symantec loves to use the NIC/Drivers excuse for pcanywhere
problems and IPSWITCH does the same for IMAIL.

Problem is, many people use the industry standard 3com 905 or Intel Pro 100
cards in their system with the latest drivers, thus the excuse doesn't hold
water.

Has IPSWITCH ever put out a list of NIC/Drivers that they guarantee to work
to stop the bs excuse?

If not, why? Because it will not allow them to use their catch all solution?

Either they should have a list of known good NIC's or they should not use
that as an excuse, imo.

Or maybe they will recommend a third party add on program that seems to
correct all IMail deficiencies....though somehow I doubt it.









-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Shad Pulley
Sent: Tuesday, September 02, 2003 3:19 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Mail servers unite and crash just before the
holiday weekend!!!


So, we dealt with it all weekend..  Just had the weekend crew babysit..
It's still happening..  Called IPSwitch this morning..  They used the
typical 'it's your NIC' excuse..  Never mind these servers have been running
fine for 2 years..  They suggested an upgrade to 8..  Took the chance and
still no dice..  After an hour or so, IWEBMSG is still jumping up to 99% CPU
usage and bringing the boxes to their collective knees.

So say that it is some message in a mailbox that is making the service spike
like that..  How do I go about tracking down that message?

Thanks,

Shad D. Pulley
Sr. Systems Engineer
IKANO Communications
[EMAIL PROTECTED]
801-415-8023

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Len Conrad
Sent: Friday, August 29, 2003 5:05 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Mail servers unite and crash just before the
holiday weekend!!!


>7 is susceptible, 8 is immune
>
>Some kind of "poisonous" spam message, a bad msg txt format or
>attachment,  getting through to probably many mailboxes on each server,
>which when read from the queue or from the mailboxes cause the smtp queue
>reader or iwebmsg to go get sick?
>
>when the machine locks up, or coming up to that point, is disk i/o
excessive?

key question: is it something msg coming in through SMTP to the queue +
mailboxes, or is something hitting the HTTP port?

Is the iwebmsg croaking because of something on HTTP or  because of
something being read from the mailboxes?

Len



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