The error code 14 means that something is wrong with the MIME in the message and AV engine was unable to decode it.  I've seen spammers send out messages that cause this.
 
Tripp
 
----- Original Message -----
From: support
Sent: Wednesday, November 26, 2003 11:57 AM
Subject: [IMail Forum] return code 14

All,

 

We have experienced a number of return code 14�s in our SMTP logs. The code means that the AV was unable to scan a file and therefore the file was treated as infected. The strange thing is that we are getting 25 to 30 instances a day. We are running Symantec Corp. Edition 8 on the server and IMAIL AV for the IMAIL server. We are running IMAIL 8.03. I�ve called IMAIL support and they said they are still gathering information on the issue.

 

I know I can�t be the only one experiencing this issue. Any suggestions?

 

[EMAIL PROTECTED]

 

PS the bloodhound config is set to medium

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