Stating the obvious: Are you sure that the users with the problems are actually using SMTP auth? Just because you have given them a million warnings does not mean they actually did what you asked. You will get a 550 code if the server requires SMTP auth and the user does not provide it - though the message usually talks about being "unable to relay".
Just a thought Regards, Pat Hastings -----Original Message----- From: Ben Cichanowicz [mailto:[EMAIL PROTECTED] Sent: 02 December 2003 14:58 To: [EMAIL PROTECTED] Subject: [IMail Forum] SMTP Auth Suddenly Stopped Working. Ideas? I recently informed my users that I was changing the relay function of our server such that a username/password would be required to send mail (SMTP Auth). I made the change Sunday night. My clients made the change to their mail throughout the last month. Testing went smoothly and I had no problems monday. Today I got multiple calls from my users complaining they could not send mail outside their domain. They'd receive bounce back messages that say: "Requested action not taken: mailbox unavailable. [SMTP Error Code 550]" It was my understanding that if I set IMail from "relay mail from local users only" to "No Mail Relay" and the user had SMTP Auth enabled in their e-mail client, they would still be able to send mail. I am parsing through my IMail log trying to discern what might have changed between yesterday and today, but am coming up short. Any fellow IMail admins that use SMTP auth and 'no mail relay' have any idea how to fix this? I would very much like to have SMTP Auth working with no mail relay. Thanks! Ben To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
