I believe the problem is covered in the KB of both Eudora and Ipswitch.
See: http://support.ipswitch.com/kb/IM-19990108-JK01.htm
and http://www.eudora.com/techsupport/kb/1424hq.html
Essentially the Eudora LMOS.dat file may be corrupt or the problem is caused by POP3 or other simultaneous client access to the mailbox-- ie using web messaging and also checking mail via Eudora or having multiple web messaging clients check the same Imail account. Users can use both without problems, they just shouldn't do this at the same time.
Burzin
At 11:01 AM 12/10/2003, you wrote:
Hello...
Some of my users are complaining that they sometimes get duplicate downloads of their messages. It's as though IMail forgets when the last time the user downloaded and gives them everything in the main.mbx. Sometimes this will happen several times in a week or two.
This is a corporate mail server. All employees use Eudora, so I cannot tell if the problem would affect any other mail client.
The Eudora community is pointing their fingers at IMail.
Any suggestions? IMail 604 on WinNT4SP6.
Thx, D>
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------ Burzin Sumariwalla Phone: (314) 994-9411 x291 [EMAIL PROTECTED] Fax: (314) 997-7615 Pager: (314) 407-3345
Networking and Telecommunications Manager
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