I've seen this also.  With Outlook clients, its usually because the interval
time that the client checks the server for more mail is set too low.
Especially for users who get lots of mail over the weekend.  I don't feel
that it's an Imail problem.

Randal

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Chris Moore
Sent: Wednesday, December 10, 2003 11:22 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Duplicate downloads


At 17:01 10/12/2003, you wrote:
>Hello...
>
>Some of my users are complaining that they sometimes get duplicate
>downloads of their messages. It's as though IMail forgets when the last
>time the user downloaded and gives them everything in the main.mbx.
>Sometimes this will happen several times in a week or two.
>
>This is a corporate mail server. All employees use Eudora, so I cannot
>tell if the problem would affect any other mail client.
>
>The Eudora community is pointing their fingers at IMail.
>
>Any suggestions? IMail 604 on WinNT4SP6.
>
>Thx,
>D>

I have seen this behaviour with Outlook clients, usually on a Monday
morning (lots of clients with lots of mail to download)
It seems as if imail "times out" before the mail has been completely
downloaded, assumes that no mail has been picked up, and sends the whole
lot again.

Could it be a problem with the queue manager?



Mr Chris Moore
Systems Engineer

Tel: +44(0) 1978 813 425
Fax: +44(0) 1978 813 495





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