Not sure why you are looking up "dexter" when that's not even our mail server. Our DNS is not set up incorrectly, nor are our PTR records.
Anyway, I've been advised (whether it's good advice or not, I suppose is up to you guys) that as long as there IS a PTR record, and it points back to the proper machine, it's absolute accuracy is not grounds for blocking. In our case, our primary mail server has three possible IP addresses, and all three have PTR records pointing back to the machine's proper dns name. No, the problem is much bigger. RoadRunner is blocking an entire class C and is not responding to the owners of the class c, regardless of what they, or we, do to try and show them that we should not be listed. It's fully understandable to be listed if there is legit cause... but to then refuse to reply to repeated requests for contact, with the end goal of making ALL our customers happy... well, the ball is in their court, and they have decided to go home with it. It's no longer our problem if they won't even talk... and that's what they seem to be doing to a lot of people now. > -----Original Message----- > From: Rick Klinge [mailto:[EMAIL PROTECTED] > Sent: Sunday, February 22, 2004 11:48 PM > To: [EMAIL PROTECTED] > Subject: RE: [IMail Forum] [Sorta OT] RoadRunner Blocking Us! > > > Could they be refusing your mail because your dns is setup wrong? > > DNS error: 69.59.142.7 is dexter.advantex.net but > dexter.advantex.net is > 69.59.142.4 instead of 69.59.142.7 > > Just a thought, > > ~Rick > > > > > RoadRunner, in our experience, is totally ignorant about what > > they are doing. When dealing with SPAM, they perform brain > > surgery with a jackhammer. We've given up on trying to get > > off their list, and have instead resorted to sending mail > > through a third party gateway. If THAT server gets listed > > somehow, we are simply going to have to give up. We tried > > calling, and the bottom line answer, after contacting four > > different tech support persons, is that there really is > > nobody there willing to handle delisting requests. They just > > won't do it. > > > > Until THEIR clients get tired of losing incoming mail and > > demand a better way of handling SPAM, they will not stop > > their current practice. I hate spam as much as the next > > person, but honestly they are nothing but a bunch of > > a**holes. And let's talk about hipocracy -- a good deal of > > the spam we receive is from rr.com addresses... THEIR > > customers/compromised boxes on their network. > > > > ___________________________________________________________________ > Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
