I have seen "unable to delete from web-messaging" issues which were related
to corrupted mailboxes.  You can search thru the archives for "corrupt
mailbox" for the steps to try to fix the mailbox and see if this is the
issue.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] 
Sent: Monday, February 23, 2004 3:36 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Web client can't delete email


I have not seen your particular delete problem but I did run into almost the
exact same thing where some web client users were unable to attach files,
and all of the indications were the same, it would appear that the
attachment would happen and then when the page reloaded the attachment just
wasn't there.  Different but the same huh?  Well, to make a long story
short, services were reset on the server followed up by a reboot which
corrected the problem, if I got the information correctly by our mail
vendor.  Don't know if it will work for you but figured I would put it out
there for you.
 
Adam

-----Original Message-----
From: Elwin Ellis [mailto:[EMAIL PROTECTED] On Behalf Of
Elwin Ellis
Sent: Saturday, February 21, 2004 9:20 AM
To: [EMAIL PROTECTED]
Subject: Web client can't delete email


I'm having problems deleting email from my web client.  We've been getting
reports of students who are unable to do this so I'm testing it.  The
problem appears to be isolated to just dialup users.  We are telling the
students to use Dr. TCP, to improve their connection.  
 
So, I'm on dialup with at connection speed of 50.6K.  Using IE6, security
set to medium. The imail server is 8.05, using the default templates and
database. 
 
This is what happens.
Go to main mailbox, put a check box in one message and click the delete
button at the bottom of the screen.
IE's little flag waves for about 10 seconds, I can see the connection status
sending data for about 3 seconds, a blue bar runs across the status bar, the
connection status blinks again for a second and that's all.
 
If I open the message and try to delete the same happens, as well as for
reply, reply all, and forward.  The compose button works.
 
Does anyone have any idea what I can do to make this work?
 
Elwin Ellis
Information Systems
Northwestern State University
Natchitoches, LA
 

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