...it's the only domain on the server, but it somehow didn't have an IP
address associated with it (doh!). I assume that came about because the
test environment is on DHCP. In any case, creating the correct Address
value within HKLM\Software\Ipswitch\IMail\Domains\mail.uwi.com.au fixed
it. Thanks for the pointer.

Cheers,
Evan

On 9/03/2004 at 13:53:29, Evan Pearce wrote:

> It's the only domain on the server (the one created during the install).
> Trying to log in as [EMAIL PROTECTED] gives a "Login Failure!  Please
> re-enter your USERID and PASSWORD or contact the mail administrator."
> error on the web page and logs of:

> 20040309 135101 Auth Error  [EMAIL PROTECTED] 10.1.42.42 0 - 
> Failed authentication.

> 20040309 135100 Info - 10.1.42.42 Mozilla/5.0 (Windows; U; Windows
> NT 5.1; en-US; rv:1.6) Gecko/20040113  POST /login.cgi HTTP/1.1.


> On 9/03/2004 at 13:15:32, Travis Rabe wrote:

>> Login in with username [EMAIL PROTECTED] if this is a virtual domain.

>> Travis

>>> -----Original Message-----
>>> From: [EMAIL PROTECTED] 
>>> [mailto:[EMAIL PROTECTED] On Behalf Of Evan Pearce
>>> Sent: Monday, March 08, 2004 6:26 PM
>>> To: [EMAIL PROTECTED]
>>> Subject: [IMail Forum] Unable to log into web messaging on 
>>> fresh install
>>> 
>>> 
>>> Hi all,
>>> 
>>> I'm trying to set up another copy of IMail so I can test our 
>>> web templates before I upgrade from 7.15 to 8.05 on the 
>>> production server, but I'm having trouble even getting the 
>>> built-in web templates to work. The test platform is Windows 
>>> Server 2003 Standard in MS Virtual PC 2004. Here's what I've 
>>> done so far:
>>> 
>>> - Run IMail 8.0 installation. Use IMail user database, 
>>> default directory
>>>    (C:\IMail) and No Mail Relay. Select to start the Web, 
>>> POP3, SMTP and
>>>    Queue Manager services after install.
>>> - Stop all services and run the 8.05 and 8.05HF2 upgrades.
>>> - Reboot.
>>> - Run IMail Administrator. Add user with username and password of
>>>    "test".
>>> - Telnet to 10.0.1.74:110 from PC and manually log into POP3 
>>> (USER test,
>>>    PASS test). This works.
>>> - Open web browser on same PC and browse to 
>>> http://10.0.1.74:8383/. Try
>>>    to log in as test/test. A 
>>> packet sniffer confirms that "test" is
>>>    being sent as username and password.
>>> 
>>> At this point, the URL in the browser changes to something of 
>>> the form 
>>> http://10.0.1.74:8383/Xa5da9393c899cea0ab8080/menu.cgi , > the 
>>> same login screen (pre-filled in with test/test, no error 
>>> message) is displayed, and the W1040309.log file contains the 
>>> following three lines:
>>> 
>>> 20040309 124720 Auth Logon test 10.1.42.42 
>>> Xa5da9393c899cea0ab8080 81 0. 20040309 124720 2Auth Error 
>>> 10.1.42.42 0 - invalid user for Xa5da9393c899cea0ab8080 
>>> 10.1.42.42 test. 20040309 124720 2Auth Error 10.1.42.42 0 - 
>>> invalid user for Xa5da9393c899cea0ab8080 10.1.42.42 test.
>>> 
>>> The W2040309.log file reads:
>>> 
>>> 20040309 124720 Info - 10.1.42.42 Mozilla/5.0 (Windows; U; 
>>> Windows NT 5.1; en-US; rv:1.6) Gecko/20040113  POST 
>>> /login.cgi HTTP/1.1. 20040309 124720 Info - 10.1.42.42 
>>> Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) 
>>> Gecko/20040113 http://10.0.1.74:8383/ GET 
>>> /Xa5da9393c899cea0ab8080/menu.cgi HTTP/1.1. 20040309 124720 
>>> Info - 10.1.42.42 Mozilla/5.0 (Windows; U; Windows NT 5.1; 
>>> en-US; rv:1.6) Gecko/20040113 http://10.0.1.74:8383/ GET 
>>> /Xa5da9393c899cea0ab8080/menu.cgi HTTP/1.1. 20040309 124720 
>>> Info - 10.1.42.42 Mozilla/5.0 (Windows; U; Windows NT 5.1; 
>>> en-US; rv:1.6) Gecko/20040113 
>>> http://10.0.1.74:8383/Xa5da9393c899cea0ab8080/menu.cgi GET 
>>> /Xa5da9393c899cea0ab8080/imailc.gif HTTP/1.1.
>>> 
>>> "Ignore source address in security check" is ticked in IMail 
>>> Administrator (not that it should matter in this case.)
>>> 
>>> Any suggestions? I'm sure I'm probably missing something obvious here.
>>> 
>>> Thanks,
>>> Evan
>>> 
>>> 
>>> 
>>> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
>>> List Archive: 
>>> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>>> 
>>> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
>>> 


>> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
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