This might work: http://support.ipswitch.com/kb/KW-20020930-DM05.htm
~Rick > > Nope ... I don't have that problem. Sorry. > > > Hello... Last week I posted the question below and got no > replies :( Am I the only one having such a problem or did I > post the question poorly?? > > > > Hello - I'm somewhat new to the forum so I hope I am posting > properly.... I realize it is a lengthy email but I am trying > to be as descriptive as possible! > > I saw read the postings about the corrupted attachments > (http://www.mail-archive.com/[EMAIL PROTECTED]/msg > 78347.html) > and am having the same problems that "Mike" is/was having > so I thought I would re-post the issue to see if there are > some more ideas out there. I am far from being an IMail (or > networking) expert so please bear with me :) > > The summary of the problem is this: > 80% of attachments to emails (word docs, excel docs, images, > pdf files, zip files, etc) that come through IMail come > through corrupted - either the document won't open or the > image has lines and discolorations all over it (see attached > image). This happens to almost all emails sent to our domain > emails when they arrive in our Outlook client. Almost all - > but not every single one. It does not matter whether the > image is attached or embedded. > > Here are things I have tried and other notes of interest: > > * I am running IMail 8.05 with latest HotFix > * IMail was installed in July 2003 - no problems until the > Symantec Engine update came out in October (But that may > just be a coincidence??) > * attachments retrieved via webmail are fine (later corrupted > when they are POP'd). > * I set up an account that leaves a copy on the server (so I > can retrieve through webmail) and forwards a copy to my > RoadRunner account. All that I receive through RR are fine. > * I pop my RR email in the same outlook that my domain email > comes through - and I never have a problem with RR email. > * All users (about 5 of us) experience the problem - we all > use Outlook 2000. I loaded Outlook 2003 and the problem remained. > * I uninstalled and re-installed the IMail program. > * I uninstalled and re-installed the IMail / Symantec > anti-virus plug in. > * I tried just turning the anti virus off - didn't help. > * We do not use the IMail anti-spam stuff > * I installed a new NIC - didn't help. > * the config is that the server is just a member of the > domain on our network - behind a linksys router (router has > been rebooted) > * no other email probs as far as delivery - just the darn attachments. > * 2 domains hosted - about 1-2MB of traffic daily > * server is dedicated mail server - sits at about 142MB Ram > being used (256 > available) and about 1-2% CPU usage. > * plenty of hard drive space available - I have the OS on 1 > partition and everything else on another (it has 8gig free). > > When I sit here and try to think of all the things it could > be (the mail server? the router? the switch? our PCs?) it > keeps coming back to why wouldn't those things affect my RR > email then? It has to go through the router and switch too > right? Especially the one that is getting forwarded through > the server to my RR email - it "touches" all the same things? > The only difference I can think of is the mail server? It is > Windows 2000 Server and fully service packed. The only thing > I haven't tried is reinstalling the IMail program on another > server. But I just can't figure out why that would make a difference. > > Thanks - I look forward to ANY help you guys can give me on this. > > ~Laura > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > ___________________________________________________________________ > Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. > > ___________________________________________________________________ Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
