Seems to me that others have already asked the right questions, but let me put it the way I would handle it.
1. Confirm that the various mail clients point to the correct mail server. 2. Check the DNS records for that client's access (DSL) provider. The fact that you can force it to work by using the IP address suggests to me that they're still returning *their* mail server's IP when your mail clients reference the mail server. 3. It's possible that they are forcing all mail through their mail server. If so, they should be able to turn off this feature for your client. You are right, however, that it is not an IMail problem. Ben BC Web ----- Original Message ----- From: "Matt Robertson" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, March 22, 2004 10:26 AM Subject: RE: [IMail Forum] Imail blamed in ISP switch. > Hi all, combined comments here to your responses. > > DNS is set up properly. The actual domain is mail.cost-less.com and > dnsreports.com (and the rdns test at dnsstuff.com) all show what they're > supposed to. Its been going on 2 weeks now that the change was made so > we're well past any propagation issues. > > They are not blocking port 25. I can force the mail thru to the proper > server by using a numeric IP instead of the client's virtual domain > name. > > They have supposedly removed the domain from their dns. Or at least > they say they have. The web server has rolled over just fine. And get > this: if you ping the mail server while on their dsl network (i.e. "ping > mail.cost-less.com") the proper, new IP comes up, just as it does off a > 'foreign' connection on another network. That one surprised me. > > Scott's surmise about the mail domain still being in their mail server > makes sense, but given the above I don't see how we're touching that > mail server in the first place. > > With this morning's on-site meeting I managed to get an email address to > their mail server admin, who deigned to accept mail headers from me. I > hope that means this guy is smart enough not to tell me to flush my > browser cache. > > -------------------------------------------- > Matt Robertson [EMAIL PROTECTED] > MSB Designs, Inc. http://mysecretbase.com > -------------------------------------------- > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
