If anyone on the list is interested in doing something similar we have a link to a webpage on our server that is included in the bounce message that explains to the person getting that message "why and how" their email was "trapped". It includes a graphic showing the flow of how mail is examined.

http://www.summitinternetservices.com/tests.htm

We primarily created this page to ease the concerns of our own users as to the how and why's of our anti-spam efforts. It has been very well received by them.



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