Just curious, have you tried going to http://{server ip address}:8383 ?????

If that works, it could point to a possible DNS issue. If it fails, I would
add a rule allowing ICMP in and out to this server, and then try and ping it
from the outside. If that still fails, I would say either the rules are not
set up correctly, or there is an issue with ISA.

I personally think you shouldn't use ISA as a firewall. You should use a
true firewall product. We use a Cisco PIX firewall and never had an issue
with it. But it all comes down to what management is willing to spend at the
end of the day. But it's more than worth it for a really good firewall I
reckon!

Chris Jones
Rural Press Limited
NSW, Australia

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Allen
Sent: Friday, 4 June 2004 10:49 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Web mail not working from outside ISA

Rick I have defined one that is inbound TCP 8383 called webmail (in) and
one outbound TCP called webmail (out) and then I have gone into Protocol
rules and created a protocol rule called webmail enabled it to allow
webmail (in) and webmail (out) always to any request? Again thanks for
your patience and consideration any and all help is appreciated. 
Allen

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Davidson
Sent: Thursday, June 03, 2004 2:34 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Web mail not working from outside ISA

To further clarify, you have to add a protocol definition under policy
elements for that port, adding a packet filter will not cut it

Rick Davidson
National Systems Manager
North American Title Group
-
----- Original Message ----- 
From: "Allen" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, June 03, 2004 3:41 PM
Subject: RE: [IMail Forum] Web mail not working from outside ISA


> Yes I have an entry allowing all incoming and outgoing traffic to 8383
> as a protocol. Any more suggestions I am open to try all.
> Thanks again,
> Allen
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Rick
Davidson
> Sent: Thursday, June 03, 2004 11:33 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Web mail not working from outside ISA
>
> Have you added a protocol rule to allow port 8383?
>
> Rick Davidson
> National Systems Manager
> North American Title Group
>
> -
> ----- Original Message ----- 
> From: "Allen" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, June 03, 2004 1:07 PM
> Subject: [IMail Forum] Web mail not working from outside ISA
>
>
> >
> > I have searched this list and didn't find an answer to this, if I
> missed
> > it please point me in the right direction.
> >
> > I had Imail on proxy and upgraded all to ISA, since the change I was
> > able to get everything working except access to webmail from outside
> the
> > ISA inside using (HTTP://server:8383)  it works like a champ when I
> try
> > to get it from the outside (HTTP://my.server.com:8383) I get error
> page
> > not found. None of the names have changed so the DNS records should
be
> > ok. I am suspecting I need to set a rule and tried but I am missing
> > something somewhere. I am totally new to ISA so I am learning as I
go.
> > If someone can tell me what I need to put in the ISA to make this
work
> > it would be appreciated.
> > Thanks
> > Allen
> >
> > ---
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