Hi, I have a customer attempting to send email to various users on a domain, but my Imail servers cannot resolve the address. The customer reported this problem a couple months ago and I referred them to www.dnsreports.com which showed that their dns servers were not set up correctly. Well the issue is still unresolved and the customer now says that the recipient's admin claims the problem is on our end. I need enough ammunition to go to this other admin and show him that it really IS his problem (or if it is my problem, of course, I need to fix it).
So here is a call to the various DNS guru's on the list to show me what the problem is, and whether it is my end or theirs. Here are the relevant details: [EMAIL PROTECTED] is sending a message through my server, mail.taisweb.net, to [EMAIL PROTECTED] My log files show the following: SMTPD (bb620b6e00fc1d1c) [172.20.5.2] connect 68.118.154.243 port 4517 SMTPD (bb620b6e00fc1d1c) [68.118.154.243] EHLO charlie SMTPD (bb620b6e00fc1d1c) Authenticated [EMAIL PROTECTED], session treated as local. SMTPD (bb620b6e00fc1d1c) [68.118.154.243] MAIL FROM: <[EMAIL PROTECTED]> SMTPD (bb620b6e00fc1d1c) [68.118.154.243] RCPT TO: <[EMAIL PROTECTED]> SMTPD (bb620b6e00fc1d1c) [68.118.154.243] MAIL FROM: <[EMAIL PROTECTED]> SMTPD (bb620b6e00fc1d1c) [68.118.154.243] RCPT TO: <[EMAIL PROTECTED]> SMTPD (bb620b6e00fc1d1c) [68.118.154.243] S:\imail\spool\Dbb620b6e00fc1d1c.SMD 2406 SMTP (bb620b6e00fc1d1c) processing S:\imail\spool\Qbb620b6e00fc1d1c.SMD SMTP (bb620b6e00fc1d1c) [x] looking up e911.yanceycounty.org in HOSTS and MX SMTP (bb620b6e00fc1d1c) [x] looking up e911.yanceycounty.org by stack SMTP (bb620b6e00fc1d1c) [x] looking up e911.yanceycounty.org in HOSTS and MX SMTP (bb620b6e00fc1d1c) [x] looking up e911.yanceycounty.org by stack SMTP (bb620b6e00fc1d1c) ldeliver mail.taisweb.net copyall-main (1) [EMAIL PROTECTED] 3273 SMTP (bb620b6e00fc1d1c) Creating message from Postmaster http://www.dnsreport.com/tools/dnsreport.ch?domain=yanceycounty.org shows problems with the yanceycounty.org domain's DNS, and http://www.dnsreport.com/tools/dnsreport.ch?domain=e911.yanceycounty.org also shows (I believe) that there is no name server delegation for the e911 subdomain (I'm not sure of the terminology). What I believe is happening is that, because there is no "glue" at the tld name servers for the e911 subdomain, Imail is traversing the FQDN to try and find name servers for the e911 subdomain. This name server delegation does not exist. Am I correct? Dan Horne Web Services Administrator TAIS Web Wilcox World Travel & Tours [EMAIL PROTECTED] ---------------------------------------------------- CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. SPAM-FREE 1.0(2476) To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
