I assume you mean 500k msgs accepted, and not 400K msgs rejected and 100K accepted.

we have to baby sit a lot.

.... that gets expensive fast, as well as giving bad user service.

Unsurprisingly, I would recommend very strongly that anybody contemplating, or struggling with (as your are, which is not uncommon), such volumes use a separate machine as policy-enforcing MX (not a stupid "relay everything" box) for inbound, and another MTA dedicated to outbound.

You Imail box will become extremely happy within minutes, and forever after (that's no fairy tale). The magic kiss of IMGate (re)turns your overwhelmed Imail toad into a princely high performer.

Len

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