All ready been that route, all they recommended was to delete the file and the problem 
will be solve.
The corrupted files are regular e-mail that for some reason can not be deliver. It's 
seem that this is a problem for a lot of people.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Darin Cox
Sent: Friday, October 08, 2004 12:35 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Manager backs up


I would recommend opening a support incident with Ipswitch then, and send
them the files that are causing the delays.

Darin.


----- Original Message ----- 
From: "William Cruz" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, October 08, 2004 12:15 PM
Subject: RE: [IMail Forum] Manager backs up


I upgraded to ver8.13 and applied the hot fixes. But the problem still
remains.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Darin Cox
Sent: Friday, October 08, 2004 11:38 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Manager backs up


I assume you mean Queue Manager.  There are a couple of well-known problems
related to this, depending on what version and patch level of IMail you're
on....most likely you'll need to disclose that info for additional help,
though.

Darin.


----- Original Message ----- 
From: "William Cruz" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, October 08, 2004 11:25 AM
Subject: [IMail Forum] Manager backs up




 Does any body knows why the manager backs up every time it encounter a
bad file. On my system, a bad file will cause a 2 hour delay or more.
The only fix at the time is to delete the bad file. I been having to do
this every week, even sooner sometimes. If any body has any suggestions
as how to cope with this problem, other that going with a different mail
server. let me know. Currently we have 10,000 users with 156 Virtual
Domain.
  Hardware setup
      Compaq 380 Dual PIII 1000
      Natapp F7-60
      Gig connection between the two.

 William Cruz

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