Hallo David, > Ipswitch has stated they will honor all service agreements until they > expire. You will not however, be able to purchase any additional service > agreements without upgrading to one of the suite offerings. This is not true, unfortunately.
============================================ Am Montag, 25. Oktober 2004 um 22:12 schrieben Sie: >> No joke. Maybe now I can actually talk boss-man into letting me install a >> linux box in the shop. Anyone else had any luck with getting any amount >> back from IPSwitch for the service agreement? Or is this going to be an > all >> around customer shafting? > It's not a customer shafting, it's seems like more of a change in their > business philosophy, product direction and target audience. > Ipswitch has stated they will honor all service agreements until they > expire. You will not however, be able to purchase any additional service > agreements without upgrading to one of the suite offerings. > While these changes are disappointing, it is not a breach of any promises or > service level guarantees. Expectations of refunds are not realistic. > IMO - The mandatory AV is what will kill the product's future in the small > shops. The fees are just way too high to justify. Larger installations > won't have any problem with it - and they are likely the customer base > Ipswitch is trying to target. > Regards, > David Gregg > dgSoft Internet Services > +1.949.584-1514 > --- > mxGuard for IMail > Adds anti-spam *and* anti-virus capabilities to your IMail server. > $99 unlimited domains/users. No service agreements. > Download and install a free trial version today. > http://www.mxGuard.com/Postmaster/FreeTrial.asp > --- > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ ============================================ -- Mit freundlichen Gr�ssen -------------------------------------------- Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 1 391 30 00 Fax: +41 1 391 32 49 Mail: mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 -------------------------------------------- News - Neue Produkte: .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer -------------------------------------------- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
