RE: [IMail Forum] Cross-grade concerns addressed (NEW SVC AGREEMENT PRICES)

[Larry Craddock]

Title: Message

Ditto … I purchase the SA for the upgrades. I’ve never placed a support call and Bill’s pricing looks reasonable to me.   Larry Craddock   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bill Foresman Sent: Wednesday, October 27, 2004 1:41 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Cross-grade concerns addressed (NEW SVC AGREEMENT PRICES)   Personally, I think we've called support three times in 4 years of being a customer because this list provides quicker response. The ONLY reason we have paid for the SA is for upgrades. I think you should continue the at two levels:   $495 for software renewals + email support   $795 for software renewals and phone support Bill Foresman Matrosity Hosting www.matrosityhosting.com Office: (850) 656-2644