Thanks for all the info here, I am pretty sure I will take the plunge since there is little to lose and I can always fall back and to this if I need to. However I doubt that I will be looking back now.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Langston, Cale Sent: Monday, November 08, 2004 4:46 AM To: '[EMAIL PROTECTED]' Subject: RE: [IMail Forum] Watching with dismay I've downloaded and migrated my users over from my production server flawlessly. There is of course, some initial configuration that you'll want to go through. I've migrated 6 times now, all successful migrations. There were a few failures the first time through but that was because of corrupted passwords for users in the registry. I highly recommend downloading the password utility in case that happens so you can reset a password. It can be found at the link below. Like any piece of software it's not perfect. I think it acts funny with Trend Micro. It does work and I haven't seen a single virus get through after about 200,000 test messages sent, but the support guy told me that because of the way Trend Micro does it's "real-time" scanning some viruses may get through if the server is under heavy load. His recommendation was to turn real-time scan off for all but the spool directory to minimize it. I also hate their support package. Free phone support for 30 days then unlimited free email support along with support from their forum. The Forum is not very active, and their email support seems saturated because I wait half a day sometimes for an answer but other than that the support technicians assure me it's just because of the current load of customers flooding in as they jump ship on IMail. All in all a great package, and I can live with the email support, the support technicians don't hesitate to give you their personal email address, though I think that will change if they get a high population coming over as they leave IPswitch. All-in-all it's a great product. Kerio 6 was too expensive at 4k per 1000 users. Merak the interface was not very intuitive, and while I liked MailEnable they didn't support Domain Aliases, or a Bayesian spam filter or statistics for usage (domain, users etc.). SmarterMail also tied into our current enterprise virus protection software (trend) and since we had a site license that was just another aspect that drove the price down. SmarterMail will be the way we go when we migrate, as one of the other admins said here it looks like a copy and paste of Hotmail, and everyone knows hotmail. For SmarterMail's comparison table visit the link below. SmarterMail Comparison: http://smartertools.com/Products/SmarterMail/Comparison.aspx Password Decoder: http://www.croftssoftware.com/files/index.php?id=13 For anyone who has questions on SmarterMail don't hesitate to contact me off the list directly. ________________________________________ From: Ted Galerneau [mailto:[EMAIL PROTECTED] Sent: Monday, November 08, 2004 2:25 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Watching with dismay Hi Jim, I just looked at your site earlier, and may just shop with you. I am thinking about getting the whole line, SmarterMail, SmarterStats and Helm. Maybe even SmarterTickets. I think what I'll do is DL them all first and play with them on a test server to see if I can make it all work with minimum hassles. Will I need another extra license of Helm to run on the email server? ________________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jim Hunt Sent: Sunday, November 07, 2004 7:53 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Watching with dismay Users and (encrypted) passwords are stored in XML files and there are no Windows users (CALs) required. Also, I have worked with SmarterTools for a while on the entire product line and they are very responsive and polite to work with on issues and� new features.��� (The also treat their resellers well too.) Jim Hunt Alert Serv | http://www.AlertServ.com Helm | SmarterTools | VisNetic Firewall | MailEnable Alert Serv is home of the original full service HELM TURNKEY INSTALLATION(tm) Ted Galerneau wrote: One thing is for sure with the cost of this product being what it is, it's not going to break anyone up to purchase it. Perhaps with enough happy customers plugging it like we all did Imail, and maybe some sort of support list with archives like what we have here it may not be all that long before they will be a top seller as well. I think I am going to test it out since I am interested in two of the control panels that support it anyway. My only other question that I haven't seen mentioned anywhere is how it stores users and passwords for authentication? Since it is built around the MS .Net framework, I wonder if we will end up needing and unlimited Web CAL for the server that it runs on? If anyone has an answer, please post. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeffery Rehm Sent: Sunday, November 07, 2004 6:43 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Watching with dismay I have established communications with SmarterTools early this week and thus far have been happy with the responsed I've gotten.� I'll be testing SmarterMail this week and if all goes well I'll be offering it to my customers.� Although they are a relatively new company, this doesn't taint my interest.� If they would go under or pull something as dumb as Ipswitch, I'd just go with another solution.� No big deal. I'm not going to ask my current Imail customers to switch, but when Imail no longer serves their purpose without an upgrade, I'll switch them.� With the cost of an Imail SA compared to other solutions, it just doesn't make sense to stick with Ipswitch. ----- Original Message ----- From: "Ted Galerneau" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, November 07, 2004 20:14 Subject: RE: [IMail Forum] Watching with dismay � They opened a lot of eyes Matt, SmaterMail is looking better all the time. ��� I � may just setup a test server and play with it myself. I heard from a ��� Declude � salesperson that they are considering the idea of building email gateway software that will work for all email servers. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Robertson Sent: Sunday, November 07, 2004 3:17 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Watching with dismay I've been working with SmarterMail all day today.� It seems to be a good performer.� I got a license from Helmtastic.com for less than half of retail (SmarterTools tells me this loophole will be closed at end of year) and it was for a client that only needed the 50domain/250 user version ... a whopping US$99.� An unlimited license is something like US$230. For those prices, I can afford to experiment and, if no joy, go to Merak.� However so far SM looks good and I think its a safe bet that the 3rd party tools we all love will be supported by it soon. Darn shame Ipswitch went this route but it did indeed open up my eyes. -- --Matt Robertson-- President, Janitor MSB Designs, Inc. mysecretbase.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ ��� To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ � To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
